Meta Lab Store Manager

Channel Partner Solutions.•Bloomington, MN
•Onsite

About The Position

The Store Manager leads a compact, high-impact team at a Meta Lab retail location in a premium shopping destination. The role delivers immersive, hands-on demonstrations of Meta Smart Glasses and Quest mixed-reality products, builds customer relationships, and drives measurable business results while balancing customer experience, people development, operational excellence, and business performance. The Store Manager represents the Meta brand and its customer promise in a high-visibility environment. These locations focus on experiential rather than transactional retail. Channel Partners is Meta Retail’s exclusive talent and operations partner.

Requirements

  • High school diploma or equivalent.
  • At least 5 years of retail sales management experience.
  • Proven success leading customer-facing retail teams.
  • Strong leadership and people-development skills.
  • Demonstrated business acumen and data-driven decision-making ability.
  • Excellent communication and interpersonal skills.
  • Skill in performance management and conflict resolution.
  • Adaptable and self-motivated.
  • Passion for technology and customer excellence.
  • Flexible availability and ability to be on-call as needed.

Nice To Haves

  • Experience in high-traffic environments.

Responsibilities

  • Deliver immersive product demonstrations and authentic customer relationships, elevate interactions into Meta-branded experiences, and drive customer acquisition, retention, and satisfaction.
  • Recruit, hire, and develop talent through ongoing coaching; foster accountability and collaboration; and model professionalism and strong communication.
  • Drive sales and conversion metrics, turn traffic into engagement and revenue, analyze performance data to adjust strategies, and maintain operational excellence in scheduling, inventory, and reporting.
  • Serve as a subject-matter expert on Meta wearable and mixed-reality products, stay current on innovations, communicate product value propositions, and make complex technology accessible to customers.
  • Set clear expectations, hold the team accountable, and represent the Meta brand professionally in high-visibility environments.

Benefits

  • Biweekly pay plus retention bonus
  • Health and wellness benefits plans
  • Paid time off and holidays
  • 401(k) with employer matching
  • Paid training
  • Employee discounts
  • Referral bonus
  • Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
  • Opportunity to work with a growing company that actively rewards and promotes its employees
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