Meta Lab Assistant Store Manager

Channel Partner Solutions. • Bloomington, MN

8d

About The Position

The Assistant Store Manager supports the Store Manager in developing a high-performing retail team and keeping daily operations running smoothly at Meta Lab Retail in Westfield UTC. The role helps create an organized, welcoming, customer-ready space and supports interactive, hands-on demonstrations of Meta Smart Glasses and Quest mixed-reality products. The Assistant Store Manager coaches the team, maintains operational flow, and identifies opportunities to improve processes and performance, bringing the Meta brand to life through an engaging in-store experience.

The position manages location operations, including opening and closing, inventory, logistics, retail technology, point of sale, cash handling, and operational reporting. It develops strategies to streamline store processes and partners with Meta’s tech team to ensure customer experiences are functioning and maintained. The role supports team performance management and serves as the lead person when the Store Director is not present. Minimum pay is $75,000 per year and maximum pay is $82,000 per year.

Requirements

• High school diploma or equivalent.
• At least 3 years of retail management experience.
• At least 3 years of customer-facing retail experience.
• Strong interpersonal communication skills, including written and verbal communication and conflict resolution.
• Ability to build and foster business relationships at multiple levels and work independently.
• Ability to remain patient, tactful, and calm under pressure.
• High initiative and self-motivation, with a continued drive to learn.
• Strong time-management and organizational skills.
• Good judgment in analyzing information, strategic and critical thinking, and decision-making ability.
• Fluency with Google Workspace and Office 365, including Outlook, Excel, and PowerPoint.
• Flexible availability and ability to be on call as needed.
• Ability to engage customers while talking, standing, walking, and conducting product demonstrations, including repetitive use of hands, arms, and legs and grasping.
• Ability to frequently lift and carry up to 25 pounds and occasionally lift and carry up to 50 pounds.
• Continuous hand-eye coordination and fine manipulation.
• Ability to work comfortably with varied lighting conditions, including occasional flashing or contrasting light patterns.

Responsibilities

• Manage overall location operations, including opening and closing, inventory management, logistics, retail technology, point of sale, cash handling, and daily and weekly operational performance reports.
• Develop and execute strategies to streamline retail store operations.
• Partner with Meta’s tech team to ensure customer experiences are working correctly and are maintained.
• Support the Retail Manager in performance management of the team.
• Act as the lead person when the Store Director is not present.
• Develop expertise in the client’s products sold in the retail store.
• Support hands-on product demonstrations and engaging customer experiences.
• Perform other tasks as assigned by management.

Benefits

• Biweekly pay plus retention bonus
• Health and wellness benefits plans
• Paid time off and holidays
• 401(k) with employer matching
• Paid training
• Employee discounts
• Referral bonus
• Flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED