Store Manager

Dobbs Tire And Auto Centers•Appleton, WI
•$65,000 - $85,000

About The Position

Driven by Dobbs is a growing, multi-market automotive service organization combining Dobbs Tire and Auto Centers and Conrad’s Tire Express & Total Car Care. The company provides tires and automotive services ranging from routine maintenance to advanced diagnostics and engine repair, and emphasizes training, development, safety, team wellbeing, and community support. The Store Manager oversees the daily operations of an automotive service center, ensuring sales, service, and repair activities are performed efficiently, safely, and profitably. The manager leads and trains store staff, maintains appropriate staffing levels, fosters exceptional customer service, monitors sales performance, and implements strategies to achieve financial goals. The role also includes inventory and equipment oversight and personnel administration to support successful store operations.

Requirements

  • At least 5 years of retail management experience or at least 2 years of experience as an Assistant Store Manager in the automotive industry.
  • Demonstrated success growing sales in a retail environment.
  • Valid driver's license.
  • Strong verbal and written communication skills.
  • Strong time management, accountability, prioritization, organization, and problem-solving skills.
  • Ability to work in a fast-paced, high-volume environment and adapt to diverse team members.
  • Commitment to safety, company mission and values, results, teamwork, customer service, and meeting sales goals.
  • Critical thinking and attention to detail.

Nice To Haves

  • Knowledge of automotive systems.

Responsibilities

  • Perform the duties of Assistant Store Manager, Service Manager, and Retail Sales Manager as needed to support store operations.
  • Lead and direct staff engaged in selling, servicing, and repairing vehicles to promote efficiency and profitability.
  • Train, coach, and mentor employees on repair and maintenance procedures and customer service standards.
  • Schedule front- and back-shop employees to maintain appropriate staffing levels for all operating hours, including opening and closing.
  • Review sales and performance records, identify improvement opportunities, and implement strategies to achieve financial objectives.
  • Manage inventory, including requisitioning and accounting for equipment, replacement parts, and tires.
  • Perform housekeeping, facility upkeep, and operational assignments such as stacking tires.
  • Recommend, document, and execute personnel actions, including hiring, promotions, transfers, discipline, and terminations.
  • Ensure operations are safe, efficient, and consistent with company policies and procedures.
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