Store - Huck's Store Manager

Hucks•Jasper, IN

12d

About The Position

The Huck’s Market Store Manager is responsible for the proper and efficient operation of the store within company policy and local laws, ensuring profitability and the highest level of customer service. The role oversees customer service, sales and expenses, staffing, accounting, human resources, security, merchandising, maintenance, and safety. The manager ensures store programs and policies are carried out, maintains a safe and welcoming environment, and supports associate training and development. Management may revise the job description or assign other tasks as circumstances change.

Responsibilities

Provide prompt, courteous customer service and ensure the store’s appearance and readiness meet company standards during all operating hours.
Resolve customer conflicts using the company’s MAKE IT RIGHT method.
Manage sales and expenses to budget or better, use company tools and programs to support profitability, and participate in neighborhood marketing and suggestive-selling contests.
Recruit candidates, schedule associates according to business needs, communicate with associates and company personnel, and model appropriate conduct.
Ensure compliance with applicable federal, state, and local laws and company policies, including uniform and customer-service standards.
Complete daily Store Manager checklists, ensure Sales Associate checklists are completed each shift, and post schedules two weeks in advance.
Ensure paperwork is accurate and timely; manage inventory and cash loss within company guidelines; conduct inventories and audits as directed; make daily bank deposits, including weekends; maintain sufficient change; and send required documents to store analysts.
Treat associates with dignity and respect, ensure associates receive breaks and record all hours worked, address personnel issues with the Division Manager, and support required training and career development.
Maintain a workplace free of harassment and hostile conditions and comply with the company’s Responsible Retailing policy.
Ensure cash-handling procedures are followed, security video equipment is functional, the shopping and working environment is safe, company assets are protected, vendor check-in procedures are followed, and cash is kept only in approved locations.
Post promotional signs on assigned dates, use current plan-o-grams, communicate special needs to the District Manager, place merchandise orders properly, coordinate with DSD vendors, and monitor inventory to prevent out of stocks.
Keep food service areas clean and follow sanitation procedures.
Keep floors clean, report maintenance problems requiring assistance to the Hucks Solution Center via the Intranet, and maintain equipment using proper operating procedures.
Ensure proper ladder use and lifting procedures, use wet-floor signs and floor dryers, promptly report accidents and work-related injuries, and comply with EPA regulations and UST procedures.