Store - Huck's Store Manager

Hucks•Huntingburg, IN

12d

About The Position

The Huck’s Market Store Manager is responsible for the proper and efficient operation of a store in accordance with company policy and local laws, with the goal of maintaining profitability and delivering the highest level of customer service. The role oversees customer service, sales and expenses, staffing, accounting, human resources, security, merchandising, maintenance, and safety. The manager ensures store readiness and appearance, supports associates’ training and development, protects company assets, maintains inventory and cash controls, and complies with applicable operating and safety procedures. Management may revise the job description and assign other tasks when circumstances change.

Responsibilities

Provide prompt and courteous customer service and ensure the store meets company appearance and service standards.
Ensure the store is open and ready for business during all operating hours and resolve customer conflicts using the MAKE IT RIGHT method.
Manage sales and expenses to budget, use company tools and departments to execute programs and policies, and support profitability.
Conduct neighborhood marketing through community involvement and motivate Sales Associates to participate in suggestive-selling contests.
Recruit candidates, schedule associates to meet business demands, communicate with associates and company management, and model appropriate conduct.
Follow applicable federal, state, and local laws and ordinances, enforce uniform and customer-service expectations, and complete store and associate checklists.
Post schedules two weeks in advance according to policy and control variable store expenses.
Complete paperwork accurately and on time; maintain inventory and cash loss within company guidelines; and conduct inventories, cash audits, cigarette counts, and cost and supply audits as directed.
Ensure store deposits are taken to the bank daily, including weekends; maintain sufficient change; and send required documents to store analysts.
Treat associates with dignity and respect, ensure they receive breaks, and report personnel situations or policy violations affecting store operations to the Division Manager.
Work with the Trainer to ensure associates complete training, support ongoing development, ensure all hours are recorded under the no-work-off-the-clock policy, record hours in the workstation, and maintain an environment free from harassment or hostility.
Comply with the Company’s Responsible Retailing policy.
Enforce cash-handling procedures, maintain security video surveillance equipment, ensure a safe shopping and working environment, and protect company assets.
Ensure vendor check-in procedures are followed and cash is kept only in the safe, cash register, or bank.
Post promotional signs on assigned dates, use current plan-o-grams, communicate special needs to the District Manager, and order merchandise to maintain inventory and prevent out-of-stocks.
Work with DSD vendors to maintain product availability and communicate with the Division Manager about inventory levels and potential out-of-stocks.
Keep food service areas clean and ensure sanitation procedures are followed.
Keep floors clean and maintained, report maintenance problems requiring assistance to the Hucks Solution Center via the Intranet, and maintain equipment using proper operating procedures.
Ensure ladders, lifting procedures, wet-floor signs, and floor dryers are used according to company policy.
Promptly report accidents to the District Manager and corporate office, report work-related injuries, and comply with EPA regulations and UST procedures.