Store - Huck's Store Manager

Martin & Bayley, Inc., DBA Huck's Market•Peoria, IL
•$684

About The Position

The Huck’s Market Store Manager is responsible for the proper and efficient operation of a store in accordance with company policy and applicable local laws, with the goal of ensuring profitability and maintaining the highest level of customer service. The role includes overseeing customer service, store appearance and readiness, sales and expenses, recruiting and scheduling, communication, accounting, human resources, security, merchandising, maintenance, and safety. Store Managers are expected to model company standards, support associate training and development, protect company assets, and help ensure the store is clean, safe, and fully stocked. Huck’s is a 100% employee-owned company.

Responsibilities

  • Provide prompt and courteous customer service in accordance with company standards, maintain store appearance, and ensure the store is open and ready for business during all operating hours.
  • Resolve customer conflicts using the company’s MAKE IT RIGHT method and participate in suggestive-selling contests by motivating Sales Associates.
  • Increase profits, manage sales and expenses to budget or better, and use company tools and departments to execute programs and policies.
  • Conduct neighborhood marketing and community involvement to understand customers’ wants and needs.
  • Recruit candidates, schedule associates to meet business demands, communicate effectively with associates and management, and model appropriate conduct.
  • Follow applicable federal, state, and local laws and company policies; ensure required checklists are completed and schedules are posted two weeks in advance.
  • Complete paperwork accurately and promptly; maintain inventory and cash loss within company guidelines; conduct inventories, audits, and counts as directed.
  • Ensure store deposits are taken to the bank daily, including weekends, maintain adequate change, and send required documents to store analysts.
  • Treat associates with dignity and respect, ensure breaks and accurate recording of hours worked, address personnel concerns with the Division Manager, and maintain an environment free of harassment or hostility.
  • Work with the Trainer and associates to complete required training and support ongoing development; comply with Responsible Retailing policy.
  • Ensure cash-handling procedures are followed, surveillance equipment is working, the store is safe, company assets are protected, vendor check-in procedures are followed, and cash is kept only in approved locations.
  • Ensure promotional signs and current plan-o-grams are in place, merchandise orders are submitted properly, and inventory levels and product availability are monitored with vendors and management.
  • Keep food-service areas clean and follow sanitation procedures; maintain clean floors and equipment, and report maintenance issues that require assistance.
  • Ensure safe use of ladders, proper lifting, and use of wet-floor signs and floor dryers; promptly report accidents and work-related injuries.
  • Comply with EPA regulations and UST procedures.

Benefits

  • Competitive salary commensurate with experience.
  • Health, dental, vision, and life insurance.
  • Employee Stock Ownership Plan (ESOP).
  • 401(k) with company match.
  • Paid time off and paid holidays.
  • Career advancement and professional development opportunities.
  • Employee discounts for food and fuel.
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