Store Manager Unassigned

Walgreens•Novi, MI
•$27 - $49

About The Position

The Store Manager Unassigned role is an accelerated development position designed to prepare the employee for a Store Manager assignment. The employee learns Walgreens’ operations and ways of working to lead full-store operations across the front end and pharmacy. Under the direction of a Store Manager, the employee oversees store operations and supports the Store Manager by shadowing and assisting throughout the learning journey. The role includes completing the accelerated development track and required certifications within the timeframe outlined in an individual learning plan. The position combines classroom, online, and on-the-job training, assigned rotations at other area stores, and development conversations with Store and District Managers. The employee develops proficiency across customer experience, store and pharmacy operations, merchandising, inventory, asset protection, business performance, planning, people management, and communications. The employee is expected to demonstrate readiness for a permanent Store Manager assignment and obtain pharmacy technician registration or licensure when required by state law, as well as pursue PTCB certification when required by the state. The posted hourly pay range is $27.16 to $48.56. The actual rate depends on factors including geography, skills and abilities, education, and experience. The role remains open until filled.

Requirements

  • Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
  • Fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including extended days, evenings, and weekends.
  • Willingness to accept a Store Manager assignment if offered.
  • Willingness to transfer to other Walgreens retail locations within the same hiring area.

Nice To Haves

  • PTCB Certification.
  • Bachelor’s degree.
  • Managerial experience as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

  • Complete the accelerated development program, including required certifications, classroom and online learning, on-the-job training, assigned rotations, and individual development objectives.
  • Shadow and assist the Store Manager in leading full-store operations across the front end and pharmacy, and develop proficiency supervising store operations and team members.
  • Engage customers and patients, resolve complaints and questions, model customer service practices, coach team members, and support improvements to customer service metrics.
  • Learn and supervise store operations, including shift transitions, task delegation, merchandising, pricing, receiving, inventory management, and compliance with applicable laws and regulations.
  • Support asset protection and loss prevention, monitor internal programs and electronic surveillance, and promote price accuracy and team-member safety.
  • Analyze store and pharmacy financial and performance data, identify sales and cost opportunities, review operational metrics, and develop action plans with the Store Manager and District Manager.
  • Work with the Store Manager to understand inventory metrics and processes, and learn to grow front-end and pharmacy business through initiatives, community outreach, and retail partnerships.
  • Learn Walgreens people-management practices and systems; support training, coaching, performance conversations, team engagement, and compliance with employment policies and laws.
  • Attend critical communication sessions, learn effective feedback and communication practices, assist with community events, and facilitate discussions about operational and engagement metrics.
  • Complete special assignments and other tasks as assigned, including assisting team members as needed.
  • Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification when required by the state.
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