Acima Store Manager

Acima•Fredericksburg, IA

10d•$47,520 - $60,235•Onsite

About The Position

The Store Manager manages all activities within an assigned Acima retail partner location and plays an influential role in the partner store’s day-to-day operations. The position is responsible for maximizing store revenue and profits through efficient management of store activities, including selecting, training, and developing coworkers. The Store Manager is also responsible for meeting store sales goals and improving processes to increase sales. This role is performed at a retail partner store location. The position offers a salary of $47,520 to $60,235 per year, with the potential for performance-based bonuses paid monthly. Eligibility for bonus or incentive programs is subject to the applicable plan requirements. This is a full-time position. Workdays and hours vary across Monday through Sunday and include evenings and weekends. Consistent in-person attendance is required to lead and manage store operations.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Proven track record of success in retail sales management.
Strong leadership skills and ability to motivate and develop a team.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and other relevant software applications.
Knowledge of inventory management and merchandising principles.
Strong organization and time-management skills, with the ability to multitask.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Consistent in-person attendance to lead and manage store operations.

Nice To Haves

Familiarity with rental or leasing industry practices.

Responsibilities

Manage and direct store coworkers’ day-to-day work.
Motivate, evaluate, coach, and counsel coworkers; hold them accountable for their duties and company policies, including issuing discipline up to and including termination.
Identify and recommend coworkers for promotion to Store Manager and Assistant Store Manager positions.
Build partnerships with retail store personnel to generate referrals and educate them about the rental and lease process.
Train, supervise, and assess coworkers’ commitment to exceptional customer service.
Use discretion and judgment in day-to-day decisions involving store personnel, sales, and customers.
Improve coworkers’ sales and account-management skills through ongoing training and coaching.
Promptly address and resolve coworker and customer issues and complaints.
Cultivate a positive work environment to support coworker retention and reduce turnover and issues.
Recruit, interview, and hire store coworkers.
Establish and track daily and weekly sales objectives.
Supervise and guide coworkers in sales activities and completion of their day-to-day duties.
Facilitate rental and lease agreement conversions and oversee sales outcomes to support revenue growth.
Address challenging accounts requiring managerial intervention and authorize customer commitments.
Communicate and promote the accessibility, flexibility, and convenience of Acima’s leasing services to potential customers.
Educate customers on lease terms and delivery protocols, review overdue accounts, and encourage timely payments.
Oversee sales and account operations.
Guide customer discussions about leasing options and ensure payment terms are clear and service is high quality.

Benefits

Medical, dental, vision, life, supplemental life, spouse/dependent life, short-term disability, and long-term disability insurance.
Flexible Spending Accounts and Health Savings Accounts.
401(k) Savings Plan with company match.
Paid Time Off.
Legal insurance and identity theft protection plan.
Hospital indemnity, critical illness, accident insurance, and limited purpose plan.
Potential performance-based bonus or incentive programs, paid monthly.
Career growth opportunities.
Weekly pay.
Discounts from Acima partners.