Store Manager

Staples•Cincinnati, OH

13d

About The Position

As a General Manager, you will help customers in a collaborative and inclusive manner while leading a fun, team-oriented retail culture. You will make a visible impact as a retail leader and business professional by driving the store’s community relationships, merchandise sales, technical services portfolio, print and marketing services, and business-to-business network. You will provide overall leadership for running a store and may take on additional responsibilities as needed or assigned. The role involves providing strong leadership in community engagement, customer service, sales, and team development. You will ensure the store culture reflects Staples’ values and commitment to the community, and develop a consultative, customer-centric environment for small business customers. You will lead merchandise sales, print and marketing services, and retail operations while driving profitable sales and margins, improving year-over-year performance, and holding yourself and your team accountable for operational excellence. The position offers bonus plans, generous paid time off, a career development program, weekly pay, full medical benefits, a 401(k) with company match, an associate store discount, and other perks and discounts. Compensation is based on qualifications and experience. Staples does not sponsor applicants for work visas for this position.

Requirements

At least 1 year of progressively responsible store management experience in a retail environment as a General Manager or Store Manager.
Store operations experience involving analysis, planning, financial acumen, and driving results.
Experience creating a customer-centric environment and working in consultative selling to provide customers with total solutions.
Experience developing a team in operational excellence to drive profitable year-over-year sales and margins.
Ability to lift or move materials weighing 10–50 pounds, climb ladders, and stand and walk continuously.

Nice To Haves

Bachelor’s degree in Business or a related field.
Ability to engage with the community and network with and support small business customers.

Responsibilities

Provide leadership in community engagement, customer service, sales, and team development.
Ensure the store culture embodies Staples’ values and commitment to the community.
Develop a consultative, customer-centric environment for small business customers.
Empower the team to learn, grow, and deliver through teaching, coaching, and inspiring.
Lead merchandise sales, print and marketing services, and retail operations.
Drive profitable sales and margins while reducing variability and improving year-over-year performance.
Hold yourself and the team accountable for flawless execution of operational excellence.
Coach managers and supervisors to create a culture of consultative selling and total solutions.
Lead the overall operation of a store and handle additional responsibilities as needed or assigned.