Le Labo Wynwood Store Manager
About The Position
Le Labo is seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach, and develop Sales Associates in achieving sales, customer service, and operational targets. The role is described as having total accountability for the store and for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, customer relationship management, and leadership of a high-performing team. This first-level management role offers exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, with potential to progress within the beauty industry. The company states that it offers progressive career opportunities, training and development, and a competitive remuneration and benefits package.
Requirements
- Proven retail management or assistant retail management experience, preferably in cosmetics.
- Ability to provide inspirational, authentic, and personalized customer service.
- Business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling.
- Retail operations experience, including inventory and facilities management and cash reconciliation.
- Proven track record of leading a team to achieve sales and customer service targets.
- Experience creating and executing in-store events.
- Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Proficiency in Microsoft Office.
- Must be able to provide proof of the right to live and work in the country if invited to interview.
Responsibilities
- Lead, coach, and develop Sales Associates to achieve sales, customer service, and operational targets.
- Create and execute an agile business plan to recruit and retain customers.
- Use strategic targeting, in-store events, and customer relationship management to support customer recruitment and retention.
- Lead a high-performing team.
- Set sales and customer service targets, analyze sales, and schedule staff.
- Manage retail operations, including inventory, facilities, and cash reconciliation.
- Create and execute in-store events.
Benefits
- Progressive career opportunities.
- Training and development.
- Competitive remuneration and benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
