Store Manager - Le Labo - Cobble Hill - Brooklyn, New York
About The Position
The Estée Lauder Companies is seeking a Store/Retail/Counter Manager to lead, coach, and develop Sales Associates in achieving sales, customer service, and operational targets. The manager has overall accountability for developing and executing an agile business plan to recruit and retain customers through strategic targeting, in-store events, customer relationship management, and leadership of a high-performing team. This first-level management role provides exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, with opportunities for career progression in the beauty industry. The company describes its culture as valuing diversity of thought and people and offers training and development, competitive remuneration, and benefits.
Requirements
- Proven retail management or assistant retail management experience; cosmetics experience preferred.
- Ability to provide inspirational, authentic, and personalized customer service.
- Business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling.
- Retail operations experience, including inventory and facilities management and cash reconciliation.
- Track record of leading a team to achieve sales and customer service targets.
- Experience creating and executing in-store events.
- Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Proficiency in Microsoft Office.
- Must be able to provide proof of the right to live and work in the country if invited to interview.
Nice To Haves
- Cosmetics retail management or assistant retail management experience.
Responsibilities
- Lead, coach, and develop Sales Associates to achieve sales, customer service, and operational targets.
- Create and execute a business plan to recruit and retain customers.
- Use strategic targeting, impactful in-store events, and customer relationship management to support business goals.
- Lead a high-performing team.
- Set sales and customer service targets, analyze sales, and schedule staff.
- Manage retail operations, including inventory, facilities, and cash reconciliation.
- Create and execute in-store events.
Benefits
- Competitive bonus program.
- Health insurance coverage, including medical, dental, and vision insurance.
- Wellness and family support programs.
- Life and disability insurance.
- Retirement savings plans.
- Paid leave programs.
- Education-related programs.
- Paid holidays and vacation time.
- Progressive career opportunities.
- Training and development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
