Store Manager - Le Labo - Cobble Hill - Brooklyn, New York
About The Position
The Store Manager will lead, coach, and develop Sales Associates to achieve sales, customer service, and operational targets in a fast-paced retail environment. The role has full accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, customer relationship management, and leadership of a high-performing team. This first-level management role provides exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, with opportunities for career progression in the beauty industry. The company offers training and development, career opportunities, and a competitive remuneration and benefits package.
Requirements
- Proven retail management or assistant retail management experience, preferably within cosmetics.
- Ability to provide inspirational, authentic, and personalized customer service.
- Business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling.
- Retail operations experience, including inventory and facilities management and cash reconciliation.
- Proven track record of leading a team to achieve sales and customer service targets.
- Experience creating and executing in-store events.
- Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Proficiency in Microsoft Office.
- Must be able to provide proof of the right to live and work in the country if invited to interview.
Nice To Haves
- Retail management or assistant retail management experience within cosmetics is preferred.
Responsibilities
- Lead, coach, and develop Sales Associates to meet sales, customer service, and operational targets.
- Create and execute a business plan to recruit and retain customers.
- Set sales and customer service targets, analyze sales, and schedule staff.
- Lead a high-performing team to achieve sales and customer service targets.
- Plan and execute in-store events.
- Manage retail operations, including inventory, facilities, and cash reconciliation.
- Provide inspirational, authentic, and personalized customer service.
Benefits
- Health insurance coverage, including medical, dental, and vision insurance.
- Wellness and family support programs.
- Life and disability insurance.
- Retirement savings plans.
- Paid leave programs.
- Education-related programs.
- Paid holidays and vacation time.
- Competitive bonus program.
- Training and development opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
