(USA) Store Manager - Supercenter

Walmart•Mount Juliet, TN

6d•Onsite

About The Position

The Store Manager provides strategic leadership and overall direction for a Walmart Supercenter facility. The role directs store operations, merchandising, customer service, financial performance, associate development, compliance, safety, and community engagement in alignment with company, market, and local plans. The manager leads management and hourly associates, including recruiting, hiring, training, mentoring, performance management, recognition, and succession planning, and addresses workforce and engagement challenges. The role upholds the Open Door Policy by listening to associates, investigating concerns, applying company policies, and ensuring timely and consistent resolutions. The Store Manager ensures compliance with company policies and procedures, maintains asset protection and safety controls and quality standards, and works with public officials and community stakeholders. The position represents Walmart in community outreach and media interactions, promotes company-sponsored programs and sustainability efforts, and builds relationships with local organizations and media. The manager is accountable for facility sales and profit goals, budgets, expense controls, forecasting, and financial analysis. The role evaluates business and customer needs, merchandise presentation, pricing, inventory, and sales trends; leads process improvements; and develops plans to address performance gaps. The Store Manager also supports the Academy training environment and store standards by engaging trainees, providing job-shadowing opportunities, participating in talent planning, and championing operations and customer service. The role is expected to model Walmart’s values and leadership expectations: respect for individuals, acting with integrity, serving customers and members, and striving for excellence. The position is based at the listed Walmart location in Mount Juliet, Tennessee. Walmart describes the position’s compensation as a salary range of $110,000 to $170,000 annually, plus performance-based bonuses and potentially other location- or facility-related compensation.

Requirements

Bachelor’s degree and 2 years of general management experience, including financial accountability, plus 4 years supervising at least 50 nonexempt and at least 5 exempt associates or employees; experience must include performance management, mentoring, hiring, and termination; OR
4 years of general management experience, including financial accountability, plus 4 years supervising at least 50 nonexempt and at least 5 exempt associates or employees; experience must include performance management, mentoring, hiring, and termination.
Successfully complete all job-required training and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Experience as a Store Manager in a low-complexity store, or 1 year as a Store Manager in a medium-complexity store, or 2 years as a Store Manager in a high-volume retail store.
Experience running a fresh or dry grocery area.

Responsibilities

Develop and communicate a strategic vision aligned with company, market, and local plans, directing facility operations, merchandising, and company priorities.
Supervise and develop management and hourly associates through recruiting, hiring, training, mentoring, succession planning, duty assignment, performance evaluation, and recognition.
Uphold the Open Door Policy by listening to associate concerns, researching issues, applying company policies, and providing consistent and timely resolutions.
Ensure compliance with company policies and procedures; maintain relationships with public officials; hold associates and managers accountable; and oversee asset protection, safety, quality assurance, and operational reviews.
Develop and implement action plans to correct compliance, safety, operational, and financial deficiencies.
Lead community outreach and involvement, build relationships with community groups and media, represent the company, and promote company-sponsored programs and sustainability efforts.
Drive facility financial performance by achieving sales and profit goals, controlling expenses, managing budgets and forecasts, analyzing economic trends and community needs, and implementing process improvements.
Provide direction on customer service practices and ensure customer needs, complaints, and issues are resolved within company guidelines.
Drive facility sales by assessing business and customer indicators, merchandise presentation, pricing and signing, in-stock and inventory levels, sales forecasts, and economic trends.
Ensure Academy Store standards and training requirements are met; support trainee engagement, job shadowing, customer service, and talent and succession planning.
Analyze business objectives and customer needs; develop and implement strategies and plans; evaluate operational processes and outcomes; and identify improvement opportunities.
Develop strategies to attract, retain, and develop a skilled and engaged workforce, including addressing capability gaps, mentorship, and succession planning.
Cultivate a workplace grounded in integrity and ethics, accountability, respect, belonging, collaboration, and continuous learning.
Build internal and external partnerships and networks to advance business goals and community initiatives.
Model Walmart’s leadership expectations by putting customers first, making data-informed decisions, adapting to change, encouraging learning, and driving continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave.
Family care leave.
Bereavement leave.
Jury duty leave.
Voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based annual or quarterly bonuses.
Potential regional pay zone or complex-structure compensation, depending on location and position.