Store Manager Unassigned

Walgreens • Clinton Township, MI

4d

About The Position

The Store Manager Unassigned role is an accelerated development position designed to prepare the employee for a Store Manager assignment. The employee learns Walgreens’ operations and ways of working across full-store front-end and pharmacy operations, completes the accelerated development track and required certifications, and supports store operations by shadowing or assisting the Store Manager. The role operates under the direction of the Store Manager and includes rotations and learning assignments at other area stores. The employee must be willing to accept a Store Manager assignment if offered and to transfer to other Walgreens retail assets within the same hiring area.

The position develops skills in customer experience, store and pharmacy operations, business performance, business planning, people management, and communications. It includes learning compliance procedures and technology systems, supporting customer service and operational improvements, supervising store activities and team members, analyzing performance and inventory, protecting assets, and participating in team and community communications.

Requirements

• Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including extended days, evenings, and weekends.
• Willingness to accept assignment into a Store Manager position if offered.
• Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

• PTCB Certification.
• Bachelor’s degree.
• Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

• Complete the accelerated Store Manager development program, including required certifications, classroom and online learning, on-the-job training, assigned rotations, and learning objectives.
• Shadow and assist the Store Manager in leading front-end and pharmacy store operations throughout the learning journey.
• Engage customers and patients, resolve complaints and questions, model customer-service practices, coach team members, and support improvements to customer service metrics.
• Gain proficiency supervising store operations and team members, including exposure to opening, closing, shift changes, task delegation, and merchandising activities.
• Support loss prevention, asset protection, electronic surveillance, price accuracy, and in-store price audits.
• Learn and supervise inventory processes, including receiving, counting, ordering, pricing, returning, and transferring merchandise in front-end and pharmacy operations.
• Support compliance with applicable laws, regulations, company policies, and standard operating procedures, including requirements related to regulated products and pharmacy operations.
• Promote team-member safety and well-being and use the Security Operations Center effectively.
• Analyze store and pharmacy financial and performance data, identify sales opportunities, and develop action plans to increase sales, control costs, and reduce loss.
• Review daily performance indicators, weekly operational metrics, and pharmacy performance indicators; discuss improvement plans with the Store Manager and District Manager and work with pharmacy leaders as needed.
• Work with the Store Manager to understand inventory metrics and processes and learn to grow front-end and pharmacy business through company initiatives, community outreach, and retail partnerships.
• Learn people-management practices and systems, including training, coaching, performance conversations, discipline, performance improvement plans, and applicable employment policies and laws.
• Support the Store Manager in leveraging team strengths, improving engagement, solving problems, and adapting to store changes.
• Attend critical communication sessions, learn effective feedback and communication practices, assist with community events, and gain experience facilitating team discussions about operational and engagement metrics.
• Complete special assignments and other tasks as assigned, including assisting team members as needed.
• Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification when required by the state.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager