Store Manager

Steve Madden•Las Vegas, NV

3d•$50,000 - $70,000

About The Position

The Store Manager oversees all staff and store operations and maintains the overall presentation of the store. The role inspires the team by demonstrating responsibility and teamwork, models effective selling techniques, develops a strong client base, and works toward total customer satisfaction and store sales and profit objectives.

Requirements

Minimum of 4–6 years of retail experience, including staff supervision.
High school diploma or equivalent.
Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
Strong verbal and written communication skills.
Knowledge of retail operations, including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
Ability to work a flexible retail schedule, including day, evening, weekends, and/or holidays.
Understanding of staff development, with experience in staffing, coaching, and counseling.

Responsibilities

Develop and lead a high-performance team that reflects the company's values.
Regularly share the company's vision and mission with the team and customers.
Build an environment of growth, accountability, and inclusivity through staff development, performance management, training, and consistent coaching.
Maintain excellent standards and strong product knowledge, including merchandise promotions, test merchandise, and advertising efforts.
Lead staff and oversee store operations to achieve sales, service, organization, customer satisfaction, and profitability goals.
Select and hire qualified candidates who reflect the company's values.
Maintain safety and operational standards.
Ensure adherence to loss-prevention and safety policies, procedures, standards, practices, and company directives.
Assist with training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
Coordinate people, resources, and services to address business goals and needs.
Process information or merchandise through the computer and POS register systems.
Remain flexible and occasionally perform work outside the specific role.

Benefits

Medical, dental, and vision benefits and flexible spending accounts.
Life and short- and long-term disability benefits.
401(k) eligibility for employees over age 21, with company match after six months of employment.
Paid time off, including paid vacation, sick time, and voting time.
Virtual health care.
50% employee discount and 40% immediate-family discount.
Friends and family discount events.
Free shoe every season/quarter.
Employee Assistance Program.
Tuition reimbursement program.
Career growth.
Employee referral program.