Target Optical - Store Manager 1 #Q347 Livonia MI

EssilorLuxottica Group•Livonia, MI

4d•$43

About The Position

The Target Optical Store Manager leads a high-performing team to make it simple and enjoyable for guests to see and look great. The manager is responsible for delivering an outstanding guest experience while meeting the goals and commitments set by the brand. This includes coaching and developing team members, driving business results, managing store operations, and fostering productive relationships with the Target host and, where applicable, the Target Optical doctor.

Requirements

Bachelor's degree or equivalent experience.
At least 3 years of experience in customer service or retail.
Entrepreneurial mindset.
Drive for results.
Critical-thinking skills.
Ability to recruit, select, and develop talent.
Selling skills.
Ability to motivate and influence others.

Nice To Haves

Opticianry license or American Board of Opticianry certification.
At least 3 years of management or supervisory experience.

Responsibilities

Ensure team members deliver an outstanding guest experience by modeling and coaching the Playground Rules and maintaining a Guest Ready store.
Set clear expectations, coordinate activity on the sales floor, and support guests and team members.
Develop action plans with team members, hold them accountable for commitments, and provide timely developmental feedback.
Build a Simple, Fun, and In-style store culture.
Complete annual performance reviews and monthly coaching conversations with team members.
Identify business opportunities, create improvement plans, and understand how the guest experience drives results.
Build a professional business relationship with the Target Optical doctor, where applicable, and meet regularly to discuss performance and strategies.
Maintain a positive and productive relationship with the Target host and meet regularly to discuss business performance and growth strategies.
Recruit high-caliber talent and maintain a bench of potential applicants.
Plan schedules based on business trends, forecasts, host traffic, and business needs; adjust schedules as needed.
Complete payroll weekly and process new-hire and personnel-change paperwork.
Manage the store's shrink percentage and conduct physical inventory twice per year.
Complete the monthly Store Visit Form for review with the RTL and optical team.
Ensure operating policies and procedures are followed, including merchandising, store presentation, and timely, accurate implementation of approved marketing programs and promotions.
Ensure sales transactions are completed accurately and that sales strategies and resources are used.