Store Manager Target Optical

EssilorLuxottica Group•Carson, CA

3d•$28 - $49

About The Position

The Target Optical Store Manager leads a high-performing team to make it simple and fun for guests to see and look great. The manager is responsible for delivering an outstanding guest experience and meeting the goals and commitments set by the brand. This includes coaching and developing team members, managing store operations and staffing, building productive relationships with the Target host and—where applicable—the Target Optical doctor, and ensuring sales and store standards are consistently met.

Requirements

Bachelor’s degree or equivalent experience.
At least 3 years of experience in customer service or retail.
Entrepreneurial approach.
Drive for results.
Critical-thinking skills.
Ability to recruit, select, and develop talent.
Selling skills.
Ability to motivate and influence others.

Nice To Haves

Opticianry license or American Board of Opticianry certification.
At least 3 years of management or supervisory experience.

Responsibilities

Lead and coach team members to provide an outstanding guest experience and keep the store and team guest-ready.
Set clear expectations and explain how following the Playground Rules and being Guest Ready contribute to guest satisfaction.
Manage floor flow and support guests and team members.
Create development action plans with team members, hold them accountable for commitments, and provide timely developmental feedback.
Build a simple, fun, and in-style team culture.
Conduct annual performance reviews and monthly coaching conversations with all team members.
Understand store performance drivers, identify opportunities, and develop improvement action plans.
Develop a professional business relationship with the Target Optical doctor, where applicable, and meet regularly to discuss performance and business strategies.
Maintain a positive and productive relationship with the Target host and meet regularly to discuss performance and retail growth strategies.
Recruit high-caliber talent and maintain a bench of potential applicants.
Plan schedules based on business trends, forecasts, and host traffic; adjust schedules to meet business needs.
Complete payroll weekly and process new-hire and personnel-change paperwork.
Manage the store's shrink percentage and conduct physical inventory twice per year.
Complete a monthly Store Visit Form for review with the RTL and optical team.
Ensure operating policies and procedures are followed, including merchandising, store presentation, and timely, accurate implementation of approved marketing programs and promotions.
Ensure sales transactions are completed accurately and sales strategies and resources are used.