Store Manager Target Optical

EssilorLuxottica Group•Fresno, CA

7d•$28 - $48

About The Position

The Store Manager at Target Optical leads a high-performing team to make it simple and fun for guests to see and look great. The manager is responsible for delivering an outstanding guest experience and meeting the goals and commitments set by the brand. This includes coaching and developing team members, managing store operations and staffing, building productive relationships with the Target Optical doctor and Target host, and ensuring compliance with operating policies, merchandising, promotions, and sales processes.

Requirements

Bachelor’s degree or equivalent experience.
At least 3 years of experience in customer service or retail.
Entrepreneurial mindset.
Drive for results.
Critical-thinking skills.
Ability to recruit, select, and develop talent.
Selling skills.
Ability to motivate and influence others.

Nice To Haves

Opticianry license or American Board of Opticianry certification.
At least 3 years of management or supervisory experience.

Responsibilities

Model and coach the store’s guest-service standards, ensuring the store and team members are Guest Ready.
Coordinate the flow on the sales floor and support guests and team members.
Create development action plans with team members, hold them accountable for commitments, and provide timely, motivating feedback.
Create a simple, fun, and in-style team culture.
Complete annual performance reviews and monthly coaching conversations with team members.
Assess business performance, identify opportunities, and create improvement action plans.
Build and maintain a professional relationship with the Target Optical doctor, where applicable, and meet regularly to discuss performance and business strategies.
Maintain a positive and productive relationship with the Target host and meet regularly to discuss retail business performance and strategies.
Recruit qualified talent and maintain a pipeline of potential applicants.
Schedule team members based on business trends, forecasts, and host traffic, and adjust schedules to meet business needs.
Complete weekly payroll and new-hire and personnel-change paperwork.
Manage the store’s shrink percentage and conduct physical inventory twice per year.
Complete the monthly Store Visit Form for review with the RTL and optical team.
Ensure compliance with operating policies and procedures, store presentation, merchandising, and timely and accurate implementation of approved marketing programs and promotions.
Ensure sales transactions are completed accurately and that sales strategies and resources are used.