Store Manager - Target Optical Lecanto

EssilorLuxottica Group•Lecanto, FL

About The Position

The Store Manager leads a high-performing Target Optical team to make it simple and fun for guests to see and look great. The role is responsible for delivering an outstanding guest experience and meeting the goals and commitments set by the brand. The manager coaches and develops team members, oversees store operations and staffing, and builds productive working relationships with the Target host and, where applicable, the Target Optical doctor.

Requirements

Bachelor's degree or equivalent experience.
At least 3 years of experience in customer service or retail.
Entrepreneurial mindset.
Drive for results.
Critical-thinking skills.
Recruiting, selection, and talent-development skills.
Selling skills.
Ability to motivate and influence others.

Nice To Haves

Opticianry License or American Board of Opticianry Certification.
At least 3 years of management or supervisory experience.

Responsibilities

Model and coach behaviors that ensure team members deliver an outstanding guest experience and keep the store guest-ready.
Orchestrate activity on the sales floor and support guests and team members.
Develop action plans with team members, hold them accountable to their commitments, and provide timely developmental feedback.
Create a simple, fun, and in-style team culture.
Complete annual performance reviews and monthly coaching conversations with team members.
Assess business performance, identify opportunities, and create improvement plans.
Build and maintain a professional relationship with the Target Optical doctor, where applicable, and meet regularly to discuss performance and business strategies.
Maintain a positive and productive relationship with the Target host and meet regularly to discuss performance and retail business strategies.
Recruit high-caliber talent and maintain a bench of potential applicants.
Plan schedules based on business trends, forecasts, and host traffic, and adjust them to meet business needs.
Complete weekly payroll and new-hire and personnel-change paperwork.
Manage the store's shrink percentage and conduct physical inventory twice per year.
Complete the monthly Store Visit Form for review with the RTL and optical team.
Ensure compliance with operating policies and procedures, including merchandising, store presentation, and timely and accurate implementation of approved marketing programs and promotions.
Ensure accurate completion of sales transactions and use of sales strategies and resources.