Store Manager

The Vitamin Shoppe•Plantation, FL

About The Position

The Vitamin Shoppe is seeking a high-performing Store Manager to lead a sales-focused retail team and provide customers with personalized in-store shopping experiences. The Store Manager is accountable for building customer loyalty, driving sales and productivity, and hiring, developing, and retaining a high-performing team of Health Enthusiasts. The role promotes continuous education, professional development, accountability, and ownership while supporting the company’s health and wellness mission. The Store Manager leads store operations and sales performance, analyzes sales results to develop action plans, and maintains store standards, including merchandising, inventory processing, pricing, and loss prevention. The position may also require attendance at company-sponsored educational conferences and performance of additional duties as needed.

Requirements

Valid driver’s license.
Minimum 3–5 years of retail experience.
At least 1 year of retail management experience.
High school diploma, GED, or equivalent combination of experience.
Proven ability to manage staff to exceed sales goals while meeting payroll goals.
Proven ability to identify top talent, build teams, and train, develop, and retain employees.
Ability to work through complex issues, allocate time effectively, and execute multiple tasks amid changing priorities.
Effective communication, organization, and leadership skills.
Ability to motivate and influence others through personal actions and example.
Ability to achieve results independently and through others by fostering teamwork and cooperation.
Proficiency with retail systems such as POS, scheduling, and inventory, and comfort learning new technology platforms.
Ability to remain mobile on the sales floor for extended periods.
Passion for the health and wellness industry.

Responsibilities

Lead a selling culture by building customer loyalty, creating personalized shopping experiences, and fostering long-lasting customer relationships.
Drive sales through effective floor leadership, merchandising, and customer engagement strategies.
Attract, recruit, and retain top talent.
Promote accountability and ownership through regular coaching and feedback.
Develop a high-performing team of Health Enthusiasts who deliver results.
Foster continuous education and support company training initiatives.
Achieve and exceed daily sales and productivity goals while developing others to do the same.
Focus the team on conversion, units per transaction, average transaction value, and sales per hour.
Analyze week-to-date, month-to-date, and year-to-date sales and develop action plans to drive sales.
Build external community relationships and organize grassroots events that grow sales.
Lead with integrity, take responsibility, and hold the team accountable.
Maintain the store, follow loss-prevention standards, process receipts promptly, keep shelves stocked, and ensure products are priced correctly.
Perform additional duties as required.
Attend company-sponsored educational conferences as required.

Benefits

Employee discount.
Nationwide gym and insurance discounts.
Nationwide pet insurance.
Tickets at Work/Working Advantage discounts on hotels, movie tickets, Broadway and Vegas shows, theme parks, and more.
Professional growth opportunities.
Medical, dental, and vision coverage for full-time Health Enthusiasts.
VS Thrive wellness program for full-time Health Enthusiasts covered under a company medical plan, with quarterly gift cards available.
Monthly bonus or incentive program.
401(k) retirement plan.
Transportation/commuter benefits.
Paid time off.