Store Manager

Carters Inc.•Florence, SC

1d•Onsite

About The Position

As a Store Manager at Carter’s, you lead the team that serves as the first face of the brand for growing families. You foster a welcoming and inclusive environment, optimize team members’ skills and talents, and continually educate yourself and your team about product styles, features, and benefits. You coach employees to reach their potential, become brand and product experts, and take ownership of their careers. You are also responsible for the store’s talent pipeline, customer experience, merchandising and operations, budgets, payroll, performance results, omnichannel execution, and loss reduction.

Requirements

At least 3 years of retail or related management experience leading direct reports.
High school diploma or GED.
Positive, solutions-oriented mindset.
Effective and professional verbal and written communication skills.
Demonstrated leadership and supervisory skills, including leading, directing, and executing multiple tasks at once.
Proficient computer and technology skills, including Outlook, Excel, and web navigation.
Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
Ability to stand or walk for extended periods and climb up and down a ladder.
Availability that may include scheduled days, nights, weekends, and holidays, with at least two closing shifts per week.

Responsibilities

Build a talent pipeline through networking and recruiting, and develop succession plans by training and developing the team.
Foster a positive, safe, and inclusive work environment where employees collaborate and recognize performance to increase engagement.
Grow leaders by providing direction, delegating, and investing in their development.
Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
Welcome customers warmly and assist them with product styles, features, and benefits.
Build customer loyalty by directing and coaching the team on the benefits of participation in loyalty programs, including credit programs.
Execute company direction on merchandising and operations, and manage payroll and budgets.
Understand and analyze key performance indicators (KPIs) and identify behaviors that drive results.
Lead and integrate an omnichannel experience, ensuring teams are trained on available tools.
Reduce loss through consistent customer service, education, and operational controls.

Benefits

Schedules intended to support work-life balance.
Health benefits and mental health benefits.
30% discount on Carter’s brands.
Referral bonuses.
Advance You Program offering tuition-free GED or bachelor’s degree attainment, or English as a second language learning.
Paid time off and holidays.
Parental leave.
Adoption assistance.
Charitable matching gifts.
Professional and personal development opportunities and development programs.