Store Manager Unassigned
About The Position
The Store Manager Unassigned role is an accelerated development position designed to prepare the employee for a Store Manager assignment. The employee learns Walgreens’ operations and ways of working across full-store front-end and pharmacy operations, completes the development track and required certifications, and shadows or assists a Store Manager throughout the learning journey. Under the Store Manager’s direction, the employee gains experience overseeing store operations and team members. The role requires willingness to accept a Store Manager assignment if offered and to transfer to other Walgreens retail locations within the same hiring area. Training includes classroom, online, and on-the-job learning; assigned rotations at other area stores; individual development plans; and regular development conversations with Store and District Managers. The employee learns and applies compliance procedures, technology systems, and people-management practices, and obtains pharmacy technician registration or licensure where required by state law, pursuing PTCB certification as required by the state. The role builds capability across customer experience, store and pharmacy operations, business performance, business planning, people management, and communications. This includes coaching team members, supporting customer service improvements, learning merchandising and inventory processes, protecting store assets, monitoring performance data, developing action plans, and supporting community outreach and retail partnerships.
Requirements
- Bachelor’s degree and 3 years of retail management experience, or High School Diploma/GED and 5 years of retail management experience.
- Fluent in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including extended days, evenings, and weekend hours.
- Willingness to accept assignment into a Store Manager position if offered.
- Willingness to transfer to other Walgreens retail assets within the same hiring area.
- Obtain pharmacy technician registration or licensure as required by state law, and pursue PTCB certification when required by the state.
Nice To Haves
- PTCB Certification.
- Bachelor’s degree.
- Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.
Responsibilities
- Complete the accelerated development program, assigned rotations, training, certifications, and learning objectives for the Store Manager role.
- Shadow and assist the Store Manager in leading front-end and pharmacy operations and supervising team members.
- Engage customers and patients, resolve complaints, model customer-service practices, and support service improvements and customer loyalty.
- Coach and train team members and support action plans to improve customer service and operational performance.
- Gain experience with store shifts, task delegation, merchandising, displays, promotional space, and pricing.
- Support asset protection, loss prevention, electronic surveillance, price accuracy, and store safety.
- Learn and supervise inventory processes, including receiving, counting, ordering, pricing, returning, and transferring merchandise.
- Ensure operations comply with applicable laws, regulations, company policies, and standard operating procedures.
- Analyze store and pharmacy financial and performance data, identify sales opportunities, and develop plans to increase sales, control costs, and reduce loss.
- Review daily performance indicators and weekly operational metrics, and discuss improvement plans with the Store Manager and District Manager.
- Work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
- Learn inventory metrics and support business growth initiatives, community outreach, and retail partnerships.
- Learn and use Walgreens’ HR and people-management systems; support training, coaching, performance conversations, and team engagement.
- Attend key communication sessions, support open communication and feedback, and gain experience facilitating discussions about operational and engagement metrics.
- Assist with community events and complete special assignments and other tasks as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
