Sales - Store Manager

Russell Cellular•Brambleton, VA

About The Position

Russell Cellular is seeking a Store Manager to lead a retail team, coach and develop employees, drive sales performance, and deliver excellent customer experiences. The Store Manager leads from the front by serving customers, supporting the team, and achieving individual and store sales goals. This is an active, customer-facing sales leadership role. The role includes recruiting, hiring, training, and onboarding team members; managing scheduling, inventory, cash handling, and daily store operations; resolving escalated customer concerns; and maintaining a clean, organized, professional store environment. Compensation is a $15.00 per hour base rate plus uncapped commission. Average earnings are described as up to $22.00 per hour, with the potential for high performers to earn more through commissions. Russell Cellular is a Verizon Authorized Retailer that states it supports employee development, its communities, and opportunities for personal and professional growth. The company is an equal opportunity employer and makes hiring decisions based on qualifications, merit, and business needs.

Requirements

  • Retail leadership, store management, or sales management experience.
  • Passion for coaching, developing, and motivating others.
  • Strong interpersonal, communication, and relationship-building skills.
  • Track record of achieving sales goals and driving team performance.
  • Ability to thrive in a fast-paced, goal-driven retail environment.
  • Flexible availability, including weekends as business needs require.

Responsibilities

  • Lead, coach, and develop Wireless Specialists to exceed sales and service expectations.
  • Drive store performance through hands-on leadership, coaching, and accountability.
  • Meet personal sales goals while helping the team achieve store objectives; remain an active seller and customer-facing leader.
  • Recruit, interview, hire, train, and onboard new team members.
  • Manage scheduling, inventory, cash handling, and daily store operations.
  • Resolve escalated customer concerns and ensure an exceptional customer experience.
  • Maintain a clean, organized, and professional store environment.

Benefits

  • Medical, dental, vision, and life insurance benefits may be available to eligible employees.
  • 401(k) with employer matching opportunities.
  • Paid time off, paid sick leave, and company holidays.
  • Employee Assistance Program (EAP).
  • Verizon discounts, sales contests, and performance incentives.
  • Career development, advancement opportunities, and paid training.
  • Same-day pay options.
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