Store Manager

J.Jill • Acton, MA

13d • $34 - $38 • Onsite

About The Position

J.Jill is seeking a collaborative, customer-focused Store Manager with an entrepreneurial spirit to drive a profitable business and inspire the team through communication and coaching. The role calls for product expertise and a commitment to creating a meaningful, authentic customer experience in the store and community while embracing J.Jill’s inclusive culture.

The Store Manager leads the store team, develops customer relationships, drives sales performance, oversees daily operations, manages inventory, and maintains visual merchandising standards. The manager also builds the brand’s local presence through outreach and community events, and takes ownership of store results by addressing challenges proactively.

Requirements

• At least 1 year of experience in a leadership role.
• Ability to lead, inspire, and develop high-performing teams.
• Strong customer service skills and ability to build lasting relationships.
• Experience analyzing business trends and executing action plans.
• Passion for fashion, styling, and merchandising.
• Excellent communication skills and ability to manage ambiguity with confidence.
• Availability to work a flexible schedule, including weekends, evenings, and holidays.
• Ability to perform the listed physical requirements, including lifting and carrying up to 30 pounds and team lifting.

Nice To Haves

• 4 or more years of Women’s Specialty Retail experience preferred.

Responsibilities

• Model genuine customer interactions and develop and maintain strong customer relationships.
• Participate in local outreach, events, and networking opportunities to build brand presence.
• Hire, develop, and lead a diverse, high-performing team that reflects J.Jill’s values.
• Foster a collaborative, positive work environment through coaching, clear communication, recognition, and empowerment.
• Analyze sales trends, set goals, and implement strategies to meet or exceed store targets while providing a seamless shopping experience.
• Maintain knowledge of J.Jill products and provide personalized styling recommendations.
• Oversee daily store operations, manage inventory, and uphold visual merchandising standards, including floor sets, in accordance with company guidelines.
• Take ownership of store performance and address challenges with a proactive, solution-oriented approach.
• Adapt communication across organizational levels and audiences.

Benefits

• Competitive salary with eligibility for a retail incentive plan.
• Opportunities for career growth and professional development.
• Generous associate discount.
• 401(k) retirement plan with discretionary match.
• Tuition reimbursement.
• Medical, dental, vision, and paid time off for eligible full-time associates.
• Employee Assistance Program.
• Additional group discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed