STORE MANAGER - GROVEPORT, OH STORE #13865

Dollar General•Groveport, OH

About The Position

The Store Manager is responsible for managing employees and planning and implementing store operations, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The role ensures effective daily store opening and closing, appropriate staffing, employee training and performance management, inventory accuracy, financial integrity, customer service, and compliance with company policies and procedures. The manager evaluates operating results and business trends, oversees ordering and inventory management, and ensures merchandise is stocked and presented according to company practices. The position also maintains a clean, organized, safe, and adequately equipped store, and completes required paperwork and documentation by established deadlines. The work involves frequent walking or standing, bending, stooping, and kneeling; handling store equipment and merchandise; lifting up to 40 pounds regularly and occasionally up to 55 pounds; occasional ladder climbing up to six feet; and regular driving a personal vehicle for meetings, visits to other stores, and deposits. The environment is fast-paced with moderate noise, and may involve occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash-register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is staffed and opened and closed effectively each day; open at least twice and close at least twice per week.
  • Evaluate operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate efficient staging, stocking, and storage of merchandise according to company work processes.
  • Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer service leadership.
  • Maintain a clean, well-organized store and a safe and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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