Store Manager

AutoZone • Troutman, NC

1d

About The Position

As a Store Manager at AutoZone, you lead daily store operations and inspire the team to deliver outstanding customer experiences in a high-energy retail environment. The role combines hands-on leadership, sales growth, and operational excellence, fostering a culture of success, safety, and WOW! service for employees and customers. The Store Manager directly supervises all store-level employees and assumes responsibility for store operations and the commercial department when the Commercial Sales Manager is absent.

AutoZone describes its store teams as the frontline of customer service. They help customers find automotive parts and solutions, maintain well-stocked inventory, assist with product selection, and provide advice. The Store Manager supports sales, store operations, and a positive, knowledgeable retail environment.

Requirements

• Basic automotive parts knowledge.
• Proven leadership experience, with strong communication, decision-making, and sales-driving skills.
• Integrity, professionalism, and commitment to customer satisfaction.
• Ability to thrive in a fast-paced environment while driving operational excellence and team engagement.
• Ability to foster a positive work culture focused on development and results.
• Proficiency in managing, analyzing, and reconciling Profit & Loss statements.
• Ability to lift, load, and deliver merchandise safely and accurately.
• Flexibility to work evenings, weekends, and holidays as business needs arise.

Nice To Haves

• Strong people skills and effective communication in both Spanish and English.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Recruit, supervise, schedule, train, and develop store personnel.
• Assume responsibility for store operations and the commercial department when the Commercial Sales Manager is absent.
• Motivate employees to excel and improve productivity.
• Ensure clear and effective communication within the team, follow up on tasks, and provide timely updates.
• Address customer concerns professionally and work to turn complaints into compliments.
• Conduct and review opening and closing procedures.
• Manage emergency situations and follow accident protocols.
• Monitor risk and safety management activities and ensure compliance with personal protective equipment (PPE) requirements.
• Drive WOW! customer service and create an outstanding shopping experience.
• Maintain sales productivity, store appearance, and merchandising excellence.
• Monitor cash flow, inventory, and security controls to optimize profitability.
• Analyze and reconcile Profit & Loss statements and track store performance.
• Delegate merchandising tasks and ensure their timely completion.
• Provide performance feedback, conduct evaluations, and foster a culture of success.
• Directly supervise all store-level employees.

Benefits

• Competitive pay.
• Unrivaled company culture.
• Medical, dental, and vision plans.
• Exclusive discounts and perks, including an AutoZone in-store discount.
• 401(k) with company match.
• Stock Purchase Plan.
• AutoZoners Living Well Program with free mental health support.
• Opportunities for career growth.
• Paid time off for full-time AutoZoners.
• Life insurance options for full-time AutoZoners.
• Short- and long-term disability insurance options for full-time AutoZoners.
• Health Savings and Flexible Spending Accounts with wellness rewards for full-time AutoZoners.
• Tuition reimbursement for full-time AutoZoners.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed