Store Manager Unassigned

Walgreens•Deerfield, IL

About The Position

The Store Manager Unassigned role is an accelerated development position designed to prepare the employee for a permanent Store Manager assignment. Under the direction of a Store Manager, the employee learns and supports full-store operations across the front end and pharmacy, completes assigned learning objectives and rotations, and demonstrates readiness and proficiency for a Store Manager position. The role combines classroom, online, and on-the-job training with guided experience in store operations, customer experience, business performance, planning, people management, and communications. The employee learns to supervise store teams and merchandising, support inventory and asset protection, review business and pharmacy performance, and ensure compliance with company procedures and applicable laws. The position also requires obtaining pharmacy technician registration or licensure where required by state law and pursuing PTCB certification as required.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept a Store Manager assignment if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.
PTCB certification.
Managerial experience with another employer as a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager, including people leadership, business management, and customer-facing experience.

Nice To Haves

Bachelor’s degree.

Responsibilities

Complete the accelerated Store Manager development program, including required certifications, classroom learning, online training, on-the-job training, assigned rotations, and individual development plans.
Work with Store Managers and District Managers through regular development conversations and demonstrate readiness and proficiency for a permanent Store Manager assignment.
Learn and implement compliance standard operating procedures across the front end and pharmacy, and learn the store’s computer, technology, and software systems.
Obtain pharmacy technician registration or licensure where required by state law and pursue PTCB certification as required.
Greet and assist customers and patients, resolve complaints, answer questions, model customer service best practices, and help improve customer service metrics and loyalty.
Shadow the Store Manager and gain experience supervising store operations and team members, including opening, closing, shift changes, and task delegation.
Learn to supervise merchandising activities, including sets, resets, revisions, displays, promotional areas, pricing, and seasonal presentations.
Support asset protection, learn to use and respond to electronic surveillance systems, and help ensure pricing accuracy through reports and in-store audits.
Learn to analyze inventory trends and supervise inventory processes, including receiving, counting, ordering, pricing, returning, stocking, and transferring merchandise.
Supervise assigned-location operations in compliance with applicable laws and regulations, including those concerning alcohol, tobacco, fresh food, and pharmacy products.
Support team-member safety and well-being, use the Security Operations Center effectively, follow company policies, and maintain respectful relationships with coworkers and business partners.
Complete special assignments and assist team members as needed.
Learn to analyze store and pharmacy financial and performance data, identify sales opportunities, develop plans to increase sales and control costs, and review daily and weekly performance metrics.
Review asset-protection data and develop plans to reduce loss; discuss improvement plans with the Store Manager and District Manager.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to analyze pharmacy performance indicators and improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes and learn to grow front-end and pharmacy business through Support Center initiatives, community outreach, and retail partnerships.
Learn Walgreens people-management practices and systems, including training and coaching on standard procedures, performance conversations, discipline, and performance improvement plans.
Learn company policies and applicable local, state, and federal laws related to team-member selection, recruitment, record retention, and training.
Support the Store Manager in using team members’ strengths and skills to increase engagement, address challenges, solve problems, and adapt to changes.
Attend critical communication sessions, learn effective feedback and communication practices, and help facilitate discussions about operational and engagement metrics.
Assist the Store Manager and/or District Manager in planning and attending community events.