Store Manager

P410 Hospitality•Phoenix, AZ
•Onsite

About The Position

Scooter's Coffee is seeking a driven, organized, and people-focused Multi-Unit Store Manager to oversee two Scooter’s Coffee locations in South Phoenix. This role is responsible for leading both stores through strong systems, accountability, coaching, and culture development. The ideal candidate will be an operator and leader who can manage two stores, each with an Assistant Manager. Scooter's Coffee is a fast-growing specialty coffee brand focused on sustainably-sourced ingredients and creating amazing experiences. This role is with a franchisee of Scooter's Coffee, meaning the franchisee is the sole employer and sets their own terms of employment.

Requirements

  • Strong work ethic, positive attitude, high energy
  • Highly relational people person
  • Natural leader who can hold high standards while caring deeply about people
  • Organized and detail oriented
  • Comfortable managing multiple priorities and locations
  • Strong communicator with follow through and accountability
  • Willing to lead from the front and roll up sleeves
  • Management experience in coffee, restaurant, or QSR required

Nice To Haves

  • Servant heart and love customer service
  • High energy, outgoing personality
  • People oriented, social, and charismatic
  • Get energy from being with other people
  • Positive and optimistic attitude with a genuine love for people
  • Relational, energetic, positive, growth-minded, servant leader
  • Thrive in fast-paced environments
  • Proactive, assertive, take-charge person who loves to think ahead
  • Driven and competitive
  • Humble
  • Interested in business and have a dream of owning your own business one day
  • Want to learn about how to own and run your own business
  • Curious learner
  • Disciplined and dependable
  • Strong organizational and training skills
  • Exceptional interpersonal skills and active listener
  • Collaborator, with a team-oriented mindset
  • Coachable and always striving to improve
  • Self-motivated and a self-starter with the ability to work independently

Responsibilities

  • Lead two Scooter’s Coffee locations
  • Coach and develop Assistant Store Managers and team members
  • Maintain strong labor management and scheduling discipline
  • Manage COGS, inventory systems, ordering, waste, and food cost controls
  • Uphold cleanliness, speed, quality, and operational standards
  • Build strong culture, accountability, and team morale
  • Hire, onboard, train, and retain great people
  • Drive consistency in customer experience and hospitality
  • Monitor KPIs, store performance, labor %, sales trends, and margins
  • Help create systems and operational structure as we continue to grow
  • Problem solve quickly and operate with urgency and ownership

Benefits

  • Competitive compensation commensurate with experience and qualifications
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