Store Manager

Extra Space Storage • Providence, RI

6d • Onsite

About The Position

The Store Manager oversees the daily operations of one or more self-storage locations in a district, with limited direct supervision. The role is responsible for cleanliness, financial accuracy, operational excellence, customer relationships, sales, and customer account management. The manager works between multiple stores in the district, and this location is closed on Sundays.

Requirements

• At least 2 years of customer-facing work experience.
• High school diploma or GED.
• Current valid driver's license and access to a reliable personal vehicle for daily bank deposits and travel to other sites as needed, except in New York City and Brooklyn.

Nice To Haves

• Leadership experience.
• Sales experience.
• College education.

Responsibilities

• Build and maintain customer relationships by identifying storage needs and providing tailored solutions.
• Meet sales objectives through unit rentals, unit insurance, and moving supplies.
• Maintain cleanliness through ongoing facility and grounds maintenance, including the office and the interior and exterior of the storage buildings.
• Perform daily site safety inspections, including lock checks.
• Address and resolve customer concerns regarding billing, security, auctions, and proper site usage.
• Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
• Perform administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and preparing and delivering bank deposits.
• Establish and maintain professional relationships with Extra Space employees.
• Perform additional duties as assigned.

Benefits

• Work/life balance with daytime hours and potential Sundays off, depending on location.
• Growth opportunities throughout the U.S.
• Paid time off accrued throughout the year, increasing with years of service.
• 401(k) match with Traditional and/or Roth choices.
• Medical benefit options with up to a $1,000 annual employer contribution to a Health Savings Account.
• EXTRA Healthy Wellness Program with rewards toward medical premiums.
• BenefitHub discounts on apparel, auto, electronics, entertainment, pets, travel, and other offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED