Store Manager

Break Time•Marshall, MO

About The Position

Break Time Store Managers oversee the performance of an assigned Break Time Convenience Store. They lead store operations and employees, with a focus on customer service, store sales, and profitability. Managers may temporarily fill in at other Break Time locations in a Store Manager or Assistant Manager capacity as circumstances require. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties.

Requirements

  • Prior management or leadership experience.
  • High school diploma or GED equivalent.
  • Be at least 18 years old.
  • Availability to work and/or support all shifts, including weekends and holidays.
  • Valid driver's license, vehicle insurance, and adequate transportation to and from the bank; the vehicle must be locked and secured when transporting deposits.
  • Ability to thrive in a fast-paced environment and work independently as well as lead a team.
  • Ability to perform mathematical calculations for making change, completing shift reports, and accounting for products during vendor check-in.
  • Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
  • Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
  • Ability to perform duties accurately and with minimal supervision.
  • Physical ability to move and position products in a cooler at temperatures as low as 30 degrees for up to one hour, and in a freezer at temperatures as low as 0 degrees.
  • Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
  • Ability to remain standing for up to nine hours per shift.
  • Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Must meet company requirements, including successfully completing a pre-employment background check and drug test.
  • Legal authorization to work in the United States.

Nice To Haves

  • Bachelor's degree.
  • Experience in retail sales.

Responsibilities

  • Provide excellent, fast, and friendly customer service; greet and thank customers, support the team during peak hours, handle complaints courteously, and conduct accurate and efficient transactions.
  • Oversee daily store operations, including reporting, banking, inventory, bookkeeping, and fuel management.
  • Maintain store cleanliness and ensure the facility, equipment, and property are in good condition.
  • Ensure the store opens and closes on time and observes all scheduled hours of operation.
  • Execute food programs, promote food service, and follow food safety practices.
  • Execute marketing programs and work with management to identify opportunities to increase sales.
  • Perform merchandising activities, including pricing, promotions, suggestive selling, vendor check-in, and keeping merchandise stocked, clean, fronted, and faced.
  • Supervise store employees by scheduling and organizing work, providing direction, training, developing and motivating employees, enforcing policies and safety requirements, monitoring productivity, evaluating performance, and resolving conflict.
  • Review and approve employee time entries and ensure employees follow posted schedules and proper clocking procedures.
  • Manage store finances and profitability, control shortages and expenses, and work toward sales and controllable-expense goals.
  • Prepare for and participate in cash, lottery, cigarette, and general inventory audits; investigate results and plan improvements.
  • Perform loss-control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; remain alert and report concerns.
  • Recruit, train, coach, and develop associates; foster teamwork and a positive work culture, set a professional example, and lead employees in complying with applicable regulations.
  • Use store technology and perform calculations for making change, completing shift reports, and counting products.
  • Follow the scheduling template and, when circumstances require, temporarily fill in at other Break Time locations.
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