Store Manager

Goodwill of SWPA • Pittsburgh, PA

8d

About The Position

The Store Manager oversees the overall daily operations and success of a Goodwill retail store or outlet. This role leads and directs the retail team, maintains merchandise standards, and supports a positive customer shopping experience. The Store Manager uses leadership skills to help meet sales, budget, and profit objectives while ensuring efficient operations and supporting Goodwill’s mission and community programs. The position requires local travel as needed and availability to work weekends and holidays when required. The schedule will vary.

Requirements

• High school diploma or equivalent and at least 3 years of management experience; or an associate degree and at least 2 years of management experience; or a bachelor’s degree and at least 1 year of management experience.
• Excellent oral and written communication, organizational, management, and problem-solving skills.
• Attention to detail and customer service.
• Working knowledge of Microsoft Office Suite.
• Provide current, valid Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH clearance.
• Available to work weekends and holidays as required.

Responsibilities

• Provide leadership and direction to staff, program participants, donors, and customers.
• Achieve sales, budget, and profit objectives and ensure efficient store or outlet operations.
• Support the organization’s mission by meeting sales expectations and delivering customer-focused service.
• Maintain merchandise standards to enhance customers’ shopping experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED