Store Manager

Circle K Stores•Eden Prairie, MN
•Onsite

About The Position

The Store Manager leads store operations and employees, ensuring excellent customer service, a clean and well-stocked site, effective training, safe practices, and adherence to Company standards. The role includes recruiting, hiring, scheduling, training, counseling, and evaluating employees; managing supplier and customer relationships; communicating with site employees and the Market Manager; organizing store records and reports; and analyzing sales, expenses, budgets, merchandise margins, and profits. The manager safeguards money received and disbursed and works with a minimum of direction and supervision. The job is primarily performed indoors, with outdoor work required for tasks such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The hiring range is $20.00 to $23.50.

Requirements

  • High school diploma or GED preferred.
  • Ability to perform the essential duties and work in the described conditions.
  • Ability to supervise and train employees in the use of equipment, tools, and materials listed in the CSR and ASM job descriptions.
  • Ability to supervise and manage functions listed in the CSR and ASM job descriptions.
  • Ability to use a computer, or acquire the skills needed to use one at the site, including analyzing reports and managing inventory, cash, and counseling notices.
  • Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
  • Ability to communicate orally and in writing in English.

Nice To Haves

  • Experience in retail sales preferred.

Responsibilities

  • Recruit, hire, train, schedule, motivate, counsel, and manage employees.
  • Assign tasks to maintain a clean, organized, adequately stocked site that meets Company standards.
  • Maintain a professional and supportive image among employees and the supervisor.
  • Apply non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
  • Build positive, professional relationships with suppliers.
  • Promote excellent customer service and resolve customer complaints promptly and professionally.
  • Promote and maintain a safe, positive public image in the neighboring community.
  • Prepare timely written performance appraisals and provide performance-based feedback.
  • Train employees on customer service, site image, marketing execution, and safety procedures.
  • Develop methods to ensure timely communication with employees and hold ongoing communication meetings with site employees and the Market Manager.
  • Evaluate site needs and develop action plans to achieve objectives.
  • Organize and maintain site files and manuals.
  • Ensure required and requested reports are completed accurately and on time.
  • Ensure merchandise is stocked, attractively displayed, and correctly priced.
  • Ensure required employment posters and signs are accessible to employees.
  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
  • Budget and forecast P&L lines and manage merchandise margins.
  • Safeguard and account for money received and disbursed, and perform other financial analysis to maximize sales and net profits.
  • Perform other duties as assigned or delegated by the supervisor.
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