Store Manager

Circle K Stores•Sheridan, WY

2d•Onsite

About The Position

The Store Manager leads and manages store operations, employees, customer service, site relationships, training, communication, organization, planning, and financial performance. The manager recruits, hires, trains, schedules, supervises, and evaluates employees while ensuring the site is clean, stocked, organized, safe, and maintained according to company standards. The role works with suppliers, resolves customer complaints, supports a positive community image, and ensures employees receive timely communication and training. The Store Manager analyzes sales and expenses, manages budgets and forecasts, oversees merchandise margins, and safeguards funds. The role generally works indoors but also includes outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage. The manager may encounter occasional cold extremes in walk-in coolers or freezers and occasional noise, and works with a minimum of direction and supervision. Shift availability is flexible and may include days, evenings, overnights, and weekends.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience performing the essential duties and working in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials described in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer or acquire the skills needed to use one at the site, including analyzing reports and managing inventory, cash, and counseling notices.
Valid driver's license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with a minimum of direction and supervision.

Responsibilities

Recruit, hire, train, schedule, supervise, motivate, counsel, and manage employees in accordance with company guidelines and non-discrimination practices.
Assign and manage work to keep the site clean, stocked, organized, and maintained according to company standards.
Maintain a professional and supportive image among employees and supervisors.
Build positive, professional relationships with suppliers.
Promote excellent customer service and resolve customer complaints promptly and professionally.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet company standards for customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive proper, timely communication and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to meet objectives.
Organize and maintain site files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis and duties as assigned or delegated by the supervisor.