(USA) Store Manager - Supercenter

Walmart•Stockton, CA
•Onsite

About The Position

The Store Manager directs overall facility operations, merchandising, and company direction in alignment with company, market, and local plans. The role leads and develops management and hourly associates, including recruiting, hiring, training, mentoring, succession planning, work assignments, performance evaluation, recognition, and fostering a culture of belonging. The manager addresses associate concerns through the Open Door Policy and ensures consistent, timely responses and resolutions. The role ensures compliance with company policies and procedures, safety and asset-protection controls, quality standards, and operational reviews. It includes developing relationships with government officials and community stakeholders, representing the company in community and media interactions, and championing company-sponsored programs and sustainability efforts. The Store Manager drives facility sales and financial performance by achieving sales and profit goals, managing expenses, improving productivity, monitoring performance indicators, forecasting budgets, and addressing financial deficiencies. The manager promotes effective customer service and merchandise presentation, including pricing, signing, in-stock and inventory levels. The role also supports Academy Store standards and trainee development, provides overall business direction, builds a skilled and engaged workforce, and develops partnerships that support business goals.

Requirements

  • Bachelor’s degree and 2 years of general management experience, including financial accountability, plus 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination; OR 4 years of general management experience, including financial accountability, plus 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination.
  • Successfully complete all job-required training and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Experience as a Store Manager in a low-complexity store, or 1 year of experience as a Store Manager in a medium-complexity store, or 2 years of experience as a Store Manager in a high-volume retail store.
  • Experience running a fresh or dry grocery area.

Responsibilities

  • Develop and communicate a strategic vision aligned with company, market, and local plans to direct facility operations, merchandising, and company direction.
  • Supervise and develop management and hourly associates through recruiting, hiring, training, mentoring, succession planning, work assignments, performance evaluation, recognition, and engagement efforts.
  • Uphold the Open Door Policy by meeting with associates, hearing and researching concerns, applying policies and procedures, and resolving issues consistently and responsively.
  • Ensure compliance with company policies, safety and asset-protection controls, quality standards, operational reviews, and applicable requirements; develop and implement action plans to correct deficiencies.
  • Lead community outreach and involvement, maintain relationships with community stakeholders and media, represent the company, and champion company-sponsored programs and sustainability efforts.
  • Drive financial performance by meeting sales and profit goals, controlling expenses, analyzing key performance indicators and economic trends, forecasting budgets, and correcting performance deficiencies.
  • Model and guide effective customer service practices so customer needs, complaints, and issues are resolved within company guidelines.
  • Drive sales through effective merchandise presentation, competitive and accurate pricing, signing, in-stock and inventory levels, budgeting, forecasting, and assessment of community needs and economic trends.
  • Ensure Academy Store standards and training requirements are met; support trainees through engagement, job shadowing, customer service, and participation in leadership, talent planning, and succession planning.
  • Analyze business objectives and customer needs; develop and implement strategies, plans, and practices; evaluate operational processes and outcomes; and identify improvement opportunities.
  • Attract, develop, and retain a skilled and engaged workforce by diagnosing capability gaps, recruiting and selecting talent, supporting mentorship and workforce development, and planning for succession.
  • Cultivate an ethical workplace by integrating company standards of integrity and ethics into programs and practices, holding associates accountable, and supporting the Open Door Policy.
  • Develop internal and external partnerships and networks, engage stakeholders in business plans and initiatives, and support associate community outreach efforts.
  • Build high-performing teams, foster belonging, collaborate effectively, communicate with impact, empower and develop talent, and recognize others’ contributions.
  • Model integrity, humility, accountability, and transparency; support company goals, including efforts to create positive impact and eliminate waste.
  • Put customers first, apply the EDLP and EDLC business models, use data and analysis to make decisions, and balance short- and long-term priorities.
  • Promote learning and continuous improvement, adopt new technologies and skills, and support others through change.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards and annual or quarterly performance bonuses.
  • Additional compensation may include Regional Pay Zone and Complex Structure differentials, depending on position and location.
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