Store Manager

Lowe's Companies, Inc. • Chester, VA

1d • $90,000 - $135,600

About The Position

The Store Manager oversees overall store operations, including expenses, merchandising standards, compliance, safety, security, workforce, and customer-facing teams. The role drives positive customer experiences, sales, and margin performance while executing Lowe’s business strategy in the store in partnership with HR, Asset Protection, and Operations partners at the District, Region, and Corporate levels.

The Store Manager builds and supports a store culture aligned with Lowe’s mission and behaviors, where employees are engaged and inspired. The role maintains a strategic view of store talent needs; recruits and develops talent; drives sales and service strategies; analyzes relevant data to inform store-specific plans; champions customer service; proactively addresses store needs; and represents Lowe’s in the community. The position does not require regular travel, though occasional travel may be needed for meetings, training, or support of neighboring stores.

Requirements

• At least 4 years of experience leading associates in a large retail environment with annual sales volume exceeding $20 million.
• At least 5 years of experience working in a fast-paced, cross-functional work environment.
• Experience building and maintaining cross-functional relationships in a matrixed environment.
• Experience analyzing and using customer, market, and competitor data to inform decisions and business planning.
• Experience managing or sponsoring implementation of corporate or local change initiatives.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as required by law.
• Availability for morning, afternoon, and evening work any day of the week.
• Physical ability to perform tasks involving prolonged standing, sitting, and other activities necessary for job duties.
• Ability to lift at least 25 pounds without assistance; may lift more than 25 pounds with or without assistance.
• If required by state or local law, must hold a salesperson license or pass the requisite licensing exam within 60 days of starting employment.

Nice To Haves

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Experience managing in the big-box home improvement retail industry.
• Experience building partnerships within the community.
• Experience in a leadership role in more than one store volume or complexity level.

Responsibilities

• Ensure associates provide friendly, professional, and timely service to customers.
• Monitor performance, profitability, and the execution of store plans and programs.
• Champion and implement strategic asset protection plans to improve safety and security outcomes.
• Manage overall store operations, including expenses, merchandising standards, compliance, safety, security, and workforce.
• Work with cross-functional partners in HR, Asset Protection, and Operations at District, Region, and Corporate levels to execute Lowe’s business strategy.
• Build and support a store culture aligned with Lowe’s mission and behaviors.
• Assess store talent needs, recruit and develop talent, and help create an engaged and inspired workforce.
• Drive execution of sales and service strategies.
• Analyze relevant customer, market, competitor, and business data to inform store-specific strategies and decisions.
• Champion customer service, proactively address store needs, and act as a Lowe’s brand ambassador in the community.
• Travel occasionally to meetings, trainings, or neighboring stores as needed.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
• Flexible spending and health savings accounts
• 401(k) retirement account with company match
• Employee Assistance Program, including work/life services and no-cost counseling
• Education support, including tuition assistance and trade skills scholarships
• Business travel accident insurance
• Maternity and parental leave
• Adoption assistance
• Associate discount and broad discount platform
• Potential annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards, subject to eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed