(USA) Store Manager - Supercenter

Walmart•Federal Way, WA

5d•$110,000 - $170,000•Onsite

About The Position

The Store Manager provides overall leadership for a Supercenter facility, directing facility operations, merchandising, and company strategy in alignment with company, market, and local plans. The role leads, develops, and supports management and hourly associates, including recruiting, hiring, training, mentoring, succession planning, performance management, and fostering an inclusive workplace. The manager upholds the Open Door Policy by listening to associates, addressing concerns, and ensuring consistent and timely resolutions. The position is accountable for compliance, asset protection, safety, quality assurance, and operational standards. It requires maintaining relationships with government officials and community stakeholders, leading community outreach, representing the company with local organizations and media, and supporting company-sponsored programs and sustainability efforts. The Store Manager drives financial performance by achieving sales and profit goals, controlling expenses, analyzing business trends, preparing budgets, and implementing improvements. The role also drives customer service, sales, merchandise presentation, inventory availability, and the success of the Academy training environment and store standards. The manager develops business strategies and workforce capabilities, builds internal and external partnerships, and promotes Walmart’s values: Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. The position is based at the Federal Way, Washington location. The annual salary range is $110,000–$170,000, with possible performance bonuses and other compensation.

Requirements

Bachelor’s degree and 2 years of general management experience, including financial accountability, plus 4 years supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination; OR 4 years of general management experience, including financial accountability, plus 4 years supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination.
Successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Experience as a Store Manager in a low-complexity store, or 1 year of experience as a Store Manager in a medium-complexity store, or 2 years of experience as a Store Manager in a high-volume retail store.
Experience running a fresh or dry grocery area.

Responsibilities

Develop and communicate a strategic vision aligned with company, market, and local plans to direct facility operations, merchandising, and company direction.
Supervise, develop, recruit, hire, train, mentor, and evaluate management and hourly associates; support succession planning, recognition, and belonging.
Uphold the Open Door Policy by hearing associate concerns, researching issues, using appropriate resources, and providing timely resolutions.
Ensure compliance with company policies and procedures; oversee asset protection, safety controls, quality assurance, operational reviews, and corrective action plans.
Build relationships with federal, state, and local officials and community stakeholders; lead community outreach and represent the company with community groups and media in accordance with company guidelines.
Champion company-sponsored programs, events, and sustainability efforts among associates, customers, and the local community.
Drive facility sales, profit, and financial performance; analyze key performance indicators, control expenses, oversee budgets and forecasts, and implement plans to correct deficiencies.
Direct customer service practices and ensure customer needs, complaints, and issues are resolved within company guidelines.
Drive sales through effective merchandise presentation, competitive and accurate pricing, proper signing, in-stock and inventory levels, sales forecasting, and assessment of economic and community trends.
Ensure the success of the Academy training environment and store standards, including trainee engagement, job shadowing, customer service, leadership participation, and talent and succession planning across supported markets.
Analyze business objectives and customer needs; develop and implement strategies and plans, evaluate operational processes, measure outcomes, and pursue continuous improvement.
Develop strategies to attract, retain, and develop a skilled and engaged workforce, addressing capability gaps and supporting mentorship and workforce development.
Promote integrity and ethics, model company values, hold associates accountable, and support the Open Door Policy.
Develop internal and external partnerships and networks to advance business goals and community initiatives.
Build high-performing teams, foster a culture of belonging, communicate effectively, develop talent, and recognize contributions.
Use data and analysis to make decisions, balance short- and long-term priorities, and deliver results while putting customers first.
Encourage learning, calculated risk-taking, resilience, continuous improvement, and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting time.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, including tuition, books, and fees for eligible programs.
Performance-based bonus awards and possible annual or quarterly performance bonuses.
Additional compensation may include Regional Pay Zone or Complex Structure differentials; Washington State differential of $5,000 annually for Store Managers.