Store Manager

The Salvation Army•Duncansville, PA

13d

About The Position

The Store Manager creates and sustains a pleasant, hospitable work environment and strong customer relationships to motivate staff and meet sales goals. The role supports The Salvation Army Adult Rehabilitation Center’s mission by managing thrift-store operations and providing oversight and guidance to beneficiaries assigned to stores for work therapy. The manager models professional conduct and work habits and provides supervision as directed by the supervisor.

Requirements

High school diploma or equivalent.
Experience in sales.
Ability to lead, manage, and motivate others.
Ability to read and interpret simple income and expense reports.
Good communication skills.
Valid driver’s license with an acceptable DMV record.

Responsibilities

Create a pleasant and hospitable work environment and maintain good customer relationships.
Know and ensure store personnel comply with the Guide to Thrift Store & Donation Centers Operations manual and all other policies and procedures, including issuing verbal and written warnings.
Meet sales, production, and expense budget goals to maintain a profitable operation.
Ensure production is taken from the back room and properly displayed on the sales floor.
Receive applications, participate in applicant interviews when needed, and recommend applicants for employment to the Administrator, Store Supervisor, or designate.
Conduct regular evaluations of store personnel, identify strengths and development areas, and recommend training as needed.
Conduct monthly staff and safety meetings.
Ensure safety measures comply with Salvation Army policy and government regulations and that personnel follow them.
Schedule sales associates and unpaid staff to provide full store coverage, and post weekly schedules including assignments, breaks, and vacation.
Submit completed payroll information biweekly for all store personnel, including signatures, absenteeism, and overtime.
Order merchandise to keep the store well stocked.
Ensure merchandise is ragged out and colorized according to the Territorial ARC Rag Out Calendar.
Train, direct, and supervise new employees and unpaid staff, and retrain personnel as necessary.
Account for and bank cash receipts at the end of each business day and safeguard cash.
Complete paperwork and sales reports and forward them to the finance department daily.
Report site visits or communications from OSHA, CPSC, and fire, building, city, town, or local inspectors to the Administrator; verify inspector credentials and forward their business card and contact details.
Attend manager meetings and inform store personnel of new policies and directives.
Protect property and buildings and report safety hazards, property damage, and personal injuries to the Administrator, Store Supervisor, or designate.
Provide oversight and guidance to beneficiaries assigned to stores for work therapy, modeling professional conduct and work habits and providing supervision as directed by the supervisor.
Perform other duties assigned by the immediate supervisor and/or Administrator.