Store A Manager - 2720797

Circle K•North Charleston, SC

1d•Onsite

About The Position

The Store Manager leads the daily operation of a Circle K store, supervising at least two full-time employees and ensuring strong customer service, store cleanliness, appropriate stocking, and compliance with company standards. The role includes recruiting, hiring, training, scheduling, coaching, and evaluating employees; maintaining positive relationships with suppliers, customers, the team, and the surrounding community; and ensuring timely communication and completion of required training and reports. The manager plans and organizes store operations, maintains files and manuals, oversees merchandise presentation and pricing, and ensures required employment notices are accessible. The position also analyzes sales and expenses, manages budgets, forecasts profit-and-loss lines and merchandise margins, safeguards money, and reports sales, cash, inventory, or operational discrepancies to the District Manager. This is a full-time position requiring at least 50 hours per week, open availability, and work across shifts, including weekends and holidays. Work is primarily indoors, with occasional outdoor duties and exposure to cold temperatures in a walk-in cooler or freezer. The position requires regular standing and walking and includes lifting, reaching, bending, and other physical activities.

Requirements

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
Ability to supervise and train employees in the use of equipment, tools, and materials described in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to supervise and manage functions described in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to use a computer or acquire the skills needed to complete and analyze reports and manage inventory, cash, and employment-related forms.
Valid driver's license and dependable transportation.
Open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the position and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects throughout the shift; push or pull with arms using up to 20 pounds of force; reach overhead; bend and twist; stoop, kneel, squat, push, and pull.
Ability to stand and/or walk for an entire shift, work alone, and tolerate occasional noise and cold or warm temperature extremes.
Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Nice To Haves

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience.

Responsibilities

Supervise the activities of two or more full-time employees, potentially including assistant managers, lead representatives, and customer service representatives.
Recruit, hire, train, schedule, coach, motivate, and evaluate employees, using non-discriminatory management practices.
Assign and manage tasks to keep the store clean, stocked, organized, and maintained according to company standards.
Promote excellent customer service and resolve customer complaints promptly and professionally.
Develop and maintain positive, professional relationships with suppliers and promote a safe, positive image in the neighboring community.
Prepare timely employee performance appraisals and check-ins, including 30-day, 60-day, 90-day, 12-month, and anniversary reviews.
Train employees on customer service, store image, marketing execution, safety, cash awareness, and required company training.
Ensure employees receive timely communication and hold ongoing communication meetings with store employees and the District Manager.
Evaluate store needs and develop action plans to meet objectives.
Maintain store files and manuals and ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly, and that required employment posters and signs are accessible.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed and conduct other financial analysis to maximize sales and profits.
Notify the District Manager of sales, cash, inventory, or operating discrepancies.
Maintain regular and predictable onsite attendance and perform other duties as assigned.