Store Manager

Trek • Altamonte Springs, FL

13d • Onsite

About The Position

The Store Manager leads all aspects of the store’s daily operations and plans for future success. The role is ultimately accountable for delivering excellent customer experiences, strong employee performance, and sales results. The manager builds and develops the team, mentors employees, and works to make the store successful for its community, customers, and employees.

Responsibilities are weighted across four areas: financial performance (50%), staff performance (25%), store merchandising and operations (15%), and human resources (10%). The manager drives sales from the sales floor, supports financial planning and reviews, leads employee training and performance planning, maintains store merchandising and operations, and manages hiring, onboarding, scheduling, and team development.

Requirements

• At least one year of experience leading a team.
• At least two years of retail experience.
• Knowledge of retail fundamentals, including KPIs, profit and loss statements, and budgets.
• Experience with operational responsibilities such as inventory, merchandising, payroll, scheduling, and customer service.
• Strong leadership skills and the ability to coach, inspire, and develop people.
• Problem-solving skills and the ability to adapt when situations are unclear or change quickly.
• Clear, respectful communication skills.
• Interest in bikes and belief in the value of cycling.

Responsibilities

• Drive sales by leading from the sales floor, providing excellent hospitality, and serving as one of the store’s top two performing salespeople.
• Support financial goals by participating in annual budgeting, financial reviews, and team coaching.
• Lead training across key areas and validate learning through observation, role-play, and tools such as Trek U.
• Hold bi-weekly leadership meetings with the leadership team and directly responsible individuals to review performance and plan ahead.
• Maintain an organized, shopper-friendly store with effective merchandising and displays.
• Oversee store operations, including inventory management, supply management, and QuickBooks exports.
• Manage hiring, onboarding, scheduling, and team development.
• Support human resources processes, including discipline and team engagement.

Benefits

• Flexible and fun company culture
• Competitive health care
• PPO and HDHP medical plan options
• Dental insurance
• Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance and optional term life insurance
• Competitive vacation package
• 401(k) with match
• Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition reimbursement up to $15,000 for undergraduate and master’s programs
• Employee discounts on all products
• Deep partner retail discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed