Store Manager

Five Below•Findlay, OH

13d

About The Position

The Store Manager leads the store team and delivers a strong customer experience by balancing store operations, team development, and sales. The role leads visibly from the sales floor, coaches and develops associates, manages labor and priorities, maintains operational execution, and creates a positive, high-performing team culture. The Store Manager adapts to changing business needs and is accountable for store outcomes. Success is measured through sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The role includes structured planning and development activities such as development check-ins, coaching conversations, labor and volume planning, and use of Five Below resources and programs. This is a salaried position with competitive pay and bonus opportunities tied to store success. The posting describes a full benefits package, employee discount, career growth and recognition, and a supportive culture that values work-life balance while driving high performance.

Requirements

High school graduate or equivalent.
At least 18 years old and able to perform the essential job functions in compliance with applicable laws.
At least 3 years of management experience preferred.
5–10+ years of leadership experience leading teams and delivering results.
Experience managing a store or large department; retail experience preferred but not required.
Excellent verbal and written communication skills.
Ability to multitask and think creatively.
Ability to maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Ability to lift, push, or pull up to 25 pounds and place or move merchandise to a height of 5–10 feet.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to identify and discern email and printed instructions concerning merchandise layouts, associate schedules, and standard operating procedures.
Ability to exchange accurate information with customers, managers, and coworkers.

Nice To Haves

Promotion from an assistant or co-manager role is a significant plus.
Retail experience is preferred.

Responsibilities

Lead the store from the sales floor and set the pace for the team.
Coach, give feedback to, develop, and recognize associates.
Manage store operations, including freight flow, store zones, and priorities.
Manage labor and flex staffing to match business needs and stay within budget.
Drive sales by modeling selling behaviors and guiding the team in customer service.
Build a positive, fun, and high-performing store culture.
Adapt to changing business needs and take ownership of outcomes.
Plan for success through development check-ins, coaching conversations, and labor and volume planning.
Use Five Below resources and programs to support store performance.
Deliver results in sales and labor, customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance.
Frequently operate a computer and printer, and occasionally operate a cash register.
Retrieve and put away stock, including using ladders when needed.
Move around the sales floor and stockroom to direct associates, assist customers, and retrieve or put away merchandise.
Communicate with customers, managers, and coworkers in person, by telephone, and through written instructions.