Store Manager

Southern Tide • Sandestin, FL

14d

About The Position

Southern Tide Store Managers strategically drive business to achieve store sales and profitability goals, train and develop the store team, and maintain operational excellence. They create a memorable in-store environment by inspiring the team to provide customers with a high level of service. The role includes oversight of customer experience, sales performance, staff recruitment and development, merchandising, inventory, store operations, compliance, and community relationships.

Requirements

• At least 5 years of experience, including at least 3 years in a supervisory or management position in a customer-service-focused retail apparel environment.
• Strong computer skills, including proficiency in Outlook, Excel, and Word.
• Experience with POS systems, including inventory management functions, and knowledge of retail merchandising and visual concepts.
• Ability to analyze selling reports, identify business trends, and respond quickly to business needs to drive sales results.
• Ability to interpret policies and procedures to resolve customer and employee issues.
• Effective leadership and interpersonal skills.
• Strong analytical and problem-solving skills.
• Excellent written and oral communication skills.
• Excellent time management skills.
• Ability to lift and/or move up to approximately 50 pounds frequently.
• Frequent bending, stooping, and kneeling; occasional ladder climbing; and routine standing for shifts of up to 8 hours.
• Ability to work varied hours and days, including nights, weekends, and holidays as needed.

Nice To Haves

• College degree in Business or a related field preferred.

Responsibilities

• Create a customer-service-focused environment and apply best practices in customer service, sales generation, and customer outreach.
• Drive service excellence across store appearance, merchandise displays and placement, story layout, and selling procedures.
• Achieve and exceed store goals and key performance indicators set by the Company.
• Recruit, hire, and retain a high-performing management and associate team; direct and supervise daily staff activities.
• Recognize strong performance and provide ongoing constructive feedback, coaching, training, and development to team members.
• Develop internal talent and maintain a strong internal bench of candidates for future leadership roles.
• Ensure the store meets Company standards for merchandising, visual presentation, safety, functionality, and security, and complies with applicable local, state, and federal regulations.
• Develop and maintain store clienteling processes and standards, and ensure associate participation and compliance.
• Communicate Company history, brand aesthetic, philosophy, and lifestyle to the sales team and customers to support sales.
• Maintain neat and organized stockroom, storage, and shipping/receiving areas for safe, efficient product access.
• Manage and follow operational processes and policies relating to people, merchandise, security, loss prevention, and facility maintenance.
• Partner with the corporate retail team to build community relationships and events that drive store traffic and sales.
• Support smooth store operations, including submitting personnel paperwork and reports and monitoring sales receipts and cash.
• Monitor inventory and work with the corporate team on product replenishment and product needs.
• Manage inventory audits and reconcile inventory discrepancies.
• Perform other duties necessary to support the business.

Benefits

• Competitive benefits packages may include a generous vacation policy, health and wellness coverage, 401(k) with company match, discounted stock purchasing, education reimbursement options, and product discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed