Store Manager Unassigned
About The Position
Responsible for learning Walgreens’ operations and ways of working to lead full-store operations across the front end and pharmacy, and for completing an accelerated development track to Store Manager within the timeframe specified in the learning plan. Under the direction of the Store Manager, oversees store operations and supports those operations by shadowing or assisting the Store Manager throughout the learning journey. The role includes a rigorous development program with required certifications, classroom, online, and on-the-job training, assigned rotations at other area stores, and ongoing development conversations with the Store Manager and District Manager. The Store Manager Unassigned learns and applies company procedures, systems, compliance requirements, and the operational, customer service, business, people-management, planning, and communication practices needed to demonstrate readiness for permanent Store Manager assignment. The posted hourly salary range is $24.04 to $43.27. The actual offer depends on factors including geography, skills and abilities, education, experience, and other relevant factors. The role remains open until filled.
Requirements
- Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including extended days, evenings, and weekend hours.
- Willingness to accept assignment into a Store Manager position if offered.
- Willingness to transfer to other Walgreens retail assets within the same hiring area.
Nice To Haves
- PTCB Certification.
- Bachelor’s degree.
- Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.
Responsibilities
- Complete the accelerated Store Manager development program, including required certifications, classroom learning, online training, on-the-job training, assigned rotations, and learning objectives.
- Follow individual development plans and participate in ongoing growth and readiness discussions with the Store Manager and District Manager.
- Learn and implement compliance standard operating procedures across the front end and pharmacy, and gain knowledge of company computer, technology, and software systems.
- Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification when required by the state.
- Engage customers and patients, offer assistance, resolve complaints, answer questions, and model customer service best practices.
- Monitor customer service and coach and train team members; support plans to improve front-end and pharmacy service and metrics.
- Shadow and assist the Store Manager in supervising store operations and team members, including gaining experience with shifts, task delegation, and merchandising activities.
- Support protection of store assets by monitoring loss-prevention programs, electronic surveillance, and price accuracy.
- Learn to analyze inventory trends and supervise inventory processes, including receiving, counting, ordering, pricing, returning, sticking, and transferring merchandise.
- Supervise assigned-location operations in compliance with applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products.
- Promote team-member safety and well-being, use the Security Operations Center effectively, comply with company policies, and maintain respectful workplace relationships.
- Analyze store and pharmacy financial and performance data; develop action plans to increase sales, control costs, improve results, and reduce loss.
- Review daily performance indicators, weekly operational metrics, asset-protection data, and pharmacy performance indicators, working with the Store Manager, District Manager, Pharmacy Manager, and/or Pharmacy Operations Manager as appropriate.
- Work with the Store Manager to understand inventory metrics and processes and learn to grow the front-end and pharmacy business through Support Center initiatives, community outreach, and retail partnerships.
- Learn people-management practices, including training, coaching, use of HR and people-management systems, performance conversations, discipline, and performance improvement plans.
- Support the Store Manager in using team members’ strengths and abilities to improve engagement, solve problems, address challenges, and adapt to change.
- Attend critical communications sessions, learn effective feedback and communication practices, assist with community events, and gain experience facilitating discussions about operational and engagement metrics.
- Complete special assignments and other tasks as assigned, including assisting team members as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
