Store Manager

Bridgestone Americas•Castleton, VT

13d•$58,235 - $98,990

About The Position

The Store Manager is an exempt leadership role responsible for supporting store operations, customer service, sales, and team performance. The position typically requires 40 or more hours per week across five days, including weekends. A flexible schedule is expected to meet business needs, and additional hours may be required depending on staffing, customer demand, store performance, and other business needs. The stated pay range is $58,235.00–$98,990.00. The role includes managing and scheduling staff, meeting store goals and budgets, maintaining financial records, supporting customer satisfaction and loyalty, and keeping current with developments in the automotive service industry through paid training.

Requirements

High school diploma or equivalent.
Demonstrated success in retail sales management.
Problem-solving skills related to customer complaints.
Aptitude to manage inventory, order scheduling, and merchandising displays.
Ability to assist customers with personal sales and complaints to ensure customer retention and loyalty.
Exceptional teammate and customer communication skills.
Negotiation and conflict-resolution skills.
Valid automobile driver's license at all times and ability to drive customer and company vehicles.

Nice To Haves

Two-year college degree or equivalent.

Responsibilities

Provide customer service.
Drive store sales and promotions.
Build customer satisfaction and loyalty, creating results for teammates, customers, and the company.
Understand alternative tire sourcing and competitors.
Track and meet payroll, budgets, and store goals.
Keep records and relevant financial information current.
Manage, schedule, and assign staff according to their skill level.
Attend paid training to stay up to date with developments in the automotive service industry.
Follow up with customers to obtain feedback and ensure they are satisfied with the service received.
Perform other duties as assigned.