Store Manager

AgriVision Equipment and PrairieLand Partners•Concordia, KS

18d•Onsite

About The Position

The Store Manager directs and manages the overall aftermarket objectives and processes for an AVE-PLP location. The position provides leadership in evaluating, allocating, and managing the location’s human, physical, and financial resources, and reports to the Region Operations Manager. The Store Manager directly manages the Service Manager, Parts Manager, and other support staff. The role executes the location’s business plan and financial goals, supports profitable growth and employee development, and promotes customer satisfaction. It also maintains customer relationships, coordinates communication across departments and locations, supports marketing activities, and oversees facility maintenance, security, and professional appearance. Regular travel to customer locations, meetings, and other stores is necessary. Work may include outdoor conditions, long hours, overtime, and rotating on-call responsibilities.

Requirements

High school diploma or GED equivalent.
Ability to consistently promote, support, work, and act in a manner that supports AVE-PLP’s DNA.
Strong ability to lead and motivate others, promote teamwork, and cultivate a positive, safety-conscious work environment.
Solid analytical, business planning, and problem-solving skills.
Knowledge of financial metrics, financial statements, and profit and loss reports.
Knowledge of parts and service department operations.
Ability to communicate effectively with customers, employees, and peers verbally and in writing.
Ability to solve practical problems and deal with a variety of variables.
Reliable transportation and a valid driver’s license.
Must pass driving record (MVR), criminal history, employment verification, and drug-screen checks before starting employment.

Nice To Haves

Knowledge of John Deere and competitive products.
Bachelor’s degree in agriculture or business.
Five or more years of experience in a retail environment.
One or more years of experience as a parts or service manager or in a sales role.
Previous experience and knowledge of large agricultural equipment or commercial/turf equipment.

Responsibilities

Execute the business plan and achieve financial performance through budgets and cost control in accordance with established location goals.
Optimize profitable business growth, employee development, and customer satisfaction.
Assess and validate capital expenditure needs for the store location.
Develop and maintain positive relationships with existing and new customers and resolve escalated customer issues.
Ensure appropriate communication within and across aftermarket departments, including leading regular department management and all-employee meetings.
Communicate with other location leaders to implement best practices and consistent processes across AVE-PLP departments.
Support general management in implementing changes in any department at the location.
Ensure successful planning and execution of marketing activities and events.
Oversee facility maintenance and security and ensure the location’s facility and property have a professional appearance.
Perform other duties as needed to ensure the success of AVE-PLP.
Directly manage the Service Manager, Parts Manager, and other support staff.