Store Manager Unassigned
About The Position
The Store Manager Unassigned role is an accelerated development position that prepares the employee to lead full store operations across the front end and pharmacy. Under the direction of a Store Manager, the employee shadows and assists with store operations while completing the development track and demonstrating readiness for a permanent Store Manager assignment. The role includes rigorous classroom, online, and on-the-job training; assigned rotations in nearby stores; and completion of certifications required for the Store Manager role. The employee learns Walgreens’ operating procedures, systems, and compliance requirements, and obtains pharmacy technician registration or licensure where required by state law, pursuing PTCB certification when required by the state. The employee gains experience in customer service, store and pharmacy operations, merchandising, inventory, loss prevention, financial and business performance, planning, people management, and communications. The position requires willingness to accept a Store Manager assignment if offered and to transfer to other Walgreens retail locations within the same hiring area.
Requirements
- Bachelor’s degree and 3 years of retail management experience, or high school diploma/GED and 5 years of retail management experience.
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including extended days, evenings, and weekends.
- Willingness to accept assignment into a Store Manager position if offered.
- Willingness to transfer to other Walgreens retail locations within the same hiring area.
Nice To Haves
- PTCB Certification.
- Bachelor’s degree.
- Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.
Responsibilities
- Complete the accelerated Store Manager development program, including required certifications, classroom and online learning, on-the-job training, rotations, and learning objectives.
- Shadow and assist the Store Manager in leading front-end and pharmacy operations and demonstrate proficiency supervising the store and team members.
- Engage customers and patients, resolve complaints, answer questions, model customer-service practices, and support coaching and service improvements.
- Gain experience with store shifts, task delegation, merchandising, promotional displays, pricing, and related operational activities.
- Support asset protection and loss-prevention programs, electronic surveillance, price accuracy, and in-store price audits.
- Learn and supervise inventory processes, including receiving, counting, ordering, pricing, returns, and transfers for front-end and pharmacy merchandise.
- Ensure store operations comply with applicable laws, regulations, company policies, and standard operating procedures.
- Support team-member safety and use the Security Operations Center effectively.
- Analyze store and pharmacy financial and performance data, identify sales opportunities, and develop action plans to increase sales, control costs, and reduce loss.
- Review daily performance indicators and weekly operational metrics, and discuss improvement plans with the Store Manager and District Manager.
- Work with pharmacy leadership to analyze pharmacy performance and identify ways to improve results.
- Work with the Store Manager to understand inventory metrics and processes and to plan, implement, execute, and review business initiatives and community or retail partnerships.
- Learn people-management practices, HR systems, training and coaching, performance conversations, and applicable employment policies and laws.
- Support the Store Manager in engaging team members, addressing challenges, solving problems, and adapting to change.
- Attend key communication sessions, learn feedback and communication practices, assist with community events, and facilitate team discussions about operational and engagement metrics.
- Complete special assignments and assist team members as needed.
- Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification when required by the state.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
