(USA) Store Manager - Supercenter

Walmart • Marysville, OH

2d • Onsite

About The Position

The Store Manager directs the overall operation of a Walmart Supercenter, aligning facility operations, merchandising, and management teams with company, market, and local strategies. The role oversees associate and management development, recruiting, hiring, training, succession planning, performance management, engagement, and retention, including in a challenging labor environment.

The Store Manager upholds the Open Door Policy, resolves associate concerns, ensures compliance with company policies and procedures, and oversees asset protection, safety, quality assurance, and operational reviews. The position represents Walmart in community outreach and media interactions, supports company-sponsored programs and sustainability efforts, and builds relationships with community stakeholders.

The role is accountable for facility sales, profits, margins, expenses, budgets, and financial performance. It uses business indicators, forecasts, and analysis to drive sales, improve productivity, maintain merchandise presentation and inventory, and address performance gaps. The Store Manager also ensures the success of the Academy training environment and store standards, including supporting trainees, promoting customer service, and contributing to talent and succession planning across supported markets.

The position leads business planning and continuous improvement, develops a skilled and engaged workforce, and models Walmart’s values and standards of integrity, ethics, customer service, belonging, and operational excellence.

Requirements

• Bachelor’s degree and 2 years of general management experience, including financial accountability, plus 4 years supervising at least 50 nonexempt and at least 5 exempt associates or employees; experience must include performance management, mentoring, hiring, and termination; OR 4 years of general management experience, including financial accountability, plus 4 years supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination.
• Successfully complete all job-required training and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Experience as a Store Manager in a low-complexity store, or 1 year as a Store Manager in a medium-complexity store, or 2 years as a Store Manager in a high-volume retail store.
• Experience running a fresh or dry grocery area.

Responsibilities

• Develop and communicate a strategic vision aligned with company, market, and local plans for facility operations and merchandising.
• Supervise, develop, recruit, hire, train, mentor, and retain management and hourly associates; oversee assignments, performance evaluations, recognition, and succession planning.
• Uphold the Open Door Policy by listening to associate concerns, researching issues, and ensuring consistent and timely resolution.
• Ensure compliance with company policies and procedures and oversee asset protection, safety, quality assurance, and operational reviews.
• Develop and implement action plans to correct compliance, safety, operational, and financial deficiencies.
• Lead community outreach and involvement, establish relationships with community groups and media, and represent the company in accordance with media guidelines.
• Drive facility sales, profits, margins, and productivity while controlling expenses and overseeing budgets and financial forecasts.
• Analyze key performance indicators, economic trends, customer and community needs, and business forecasts to inform plans and decisions.
• Drive sales by ensuring effective merchandise presentation, competitive pricing, signing, replenishment, and appropriate in-stock and inventory levels.
• Guide associates and managers in customer service practices and resolution of customer needs, complaints, and issues.
• Ensure Academy Store standards and training requirements are met, support trainees through job shadowing and coaching, and promote an engaging training environment.
• Provide overall direction by developing and implementing business strategies, evaluating operational processes, measuring outcomes, and identifying improvement opportunities.
• Develop strategies to attract and maintain a skilled, engaged workforce, including diagnosing capability gaps and supporting mentorship and workforce development.
• Cultivate a culture of integrity, ethics, accountability, respect, inclusion, and belonging, and support the Open Door Policy.
• Develop internal and external partnerships and networks to advance business goals and community initiatives.
• Model Walmart values, put customers first, make data-informed decisions, encourage learning, and support continuous improvement and change.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U tuition-paid education benefit for eligible associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager