Store Manager

Circle K Stores•Austin, TX

3d•Onsite

About The Position

The Store Manager oversees store operations, employees, customer service, site standards, safety, communication, and financial performance. The role includes recruiting, hiring, training, scheduling, supervising, and evaluating employees; maintaining supplier and community relationships; ensuring merchandise and required records are managed appropriately; and analyzing sales, expenses, budgets, forecasts, and profits. The manager works with a minimum of direction and supervision and is expected to act as an effective manager, supervisor, and leader. The work is primarily indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The position may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The job description may change as business needs require.

Requirements

High school diploma or GED preferred.
Experience performing the essential duties and working in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials described in the CSR and ASM job descriptions.
Ability to supervise and manage functions described in the CSR and ASM job descriptions.
Ability to use a computer, or acquire the skills needed to use one at the site, including analyzing reports and managing inventory, cash, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.

Nice To Haves

Experience in retail sales preferred.

Responsibilities

Recruit, hire, train, schedule, supervise, and manage employees, including assigning tasks and applying non-discriminatory management practices.
Maintain a clean, adequately stocked, organized, and well-kept site in accordance with company standards.
Promote excellent customer service, resolve customer complaints promptly and professionally, and develop positive relationships with suppliers and the neighboring community.
Prepare timely written performance appraisals and provide performance feedback.
Train employees on customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive timely communications, and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to meet objectives; organize and maintain site files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced, and required employment posters and signs are accessible to employees.
Analyze daily sales and expenses and take action to maximize sales and net profits.
Budget and forecast P&L lines, manage merchandise margins, safeguard and account for money received and disbursed, and perform other necessary financial analyses.
Perform other duties as assigned or delegated by the supervisor.