(USA) Store Manager - Supercenter, El Paso, TX, Store 512

Walmart • El Paso, TX

11d • Onsite

About The Position

The Store Manager provides overall leadership for a Walmart Supercenter, directing facility operations, merchandising, customer service, financial performance, workforce development, compliance, safety, and community engagement. The role develops and communicates a strategic vision aligned with company, market, and local plans, and leads management and hourly associates in executing that direction.

The manager develops associates and leaders through recruiting, hiring, training, mentoring, succession planning, performance management, recognition, and ongoing engagement. The role supports Walmart’s Open Door Policy by listening to associates, addressing concerns, and ensuring consistent and timely resolution. It also ensures compliance with company policies, safety and asset-protection controls, quality standards, operational reviews, and applicable requirements.

The Store Manager represents the company in the local community, builds relationships with community groups and media, supports outreach and company-sponsored initiatives, and communicates the company’s perspective in accordance with media guidelines. The role is accountable for achieving sales and profit goals, managing expenses and margins, forecasting and budgeting, analyzing performance and economic trends, and correcting financial or operational deficiencies.

The manager establishes customer-service expectations, drives effective merchandise presentation and inventory availability, and supports the success of the Academy Store training environment. The position also develops business strategies, evaluates operational processes, identifies improvements, builds internal and external partnerships, and fosters a workplace grounded in integrity, respect, belonging, customer service, and continuous learning.

Requirements

• Bachelor’s degree and 2 years of general management experience, including financial accountability, plus 4 years supervising at least 50 nonexempt and at least 5 exempt associates or employees; experience must include performance management, mentoring, hiring, and termination; OR 4 years of general management experience, including financial accountability, plus 4 years supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination.
• Successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and are subject to state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Experience as a Store Manager in a low-complexity store, or 1 year as a Store Manager in a medium-complexity store, or 2 years as a Store Manager in a high-volume retail store.
• Experience running a fresh or dry grocery area.

Responsibilities

• Develop and communicate a strategic vision aligned with company, market, and local plans; direct facility operations, merchandising, and company initiatives.
• Supervise and develop management and hourly associates through recruitment, hiring, training, mentoring, succession planning, assignments, performance evaluation, recognition, and engagement efforts.
• Uphold the Open Door Policy by listening to associate concerns, researching issues, and providing timely and consistent resolutions.
• Ensure compliance with company policies and procedures, safety and asset-protection controls, quality standards, and operational review requirements; address deficiencies with action plans.
• Build relationships with community members, organizations, and media; lead community outreach and company-sponsored programs and represent the company in accordance with media guidelines.
• Drive facility financial performance by achieving sales and profit goals, controlling expenses, improving margins and productivity, forecasting budgets, and analyzing performance and economic trends.
• Set expectations and provide guidance for customer service so customer needs, complaints, and issues are resolved within company standards.
• Drive sales through effective merchandise presentation, competitive pricing and signing, replenishment, inventory availability, budgeting, forecasting, and analysis of customer and market indicators.
• Ensure the Academy Store meets standards and provides an engaging training environment, including trainee support, job shadowing, customer service, and participation in talent and succession planning.
• Analyze business objectives and customer needs, develop and implement business strategies, evaluate operational processes, measure outcomes, and pursue continuous improvement.
• Develop strategies to attract, retain, and engage a skilled workforce by identifying capability gaps, recruiting and developing talent, and supporting mentorship and succession planning.
• Promote company integrity and ethics, accountability, respect, belonging, customer focus, and continuous learning across programs and daily practices.
• Develop internal and external partnerships and lead community involvement initiatives that support business goals.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting time.
• Short-term and long-term disability.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
• Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for qualifying programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager