Store Manager Unassigned

Walgreens•Troy, MI

About The Position

The Store Manager Unassigned role is an accelerated development position designed to prepare the employee for a Store Manager assignment. The employee learns Walgreens’ operations and ways of working to lead full-store operations across the front end and pharmacy. Under the direction of a Store Manager, the employee shadows and assists with store operations, completes the development track and its required certifications, and demonstrates readiness for a permanent Store Manager assignment. The role may involve assigned rotations and learning activities at other stores in the area, as well as transfers to other Walgreens retail assets in the same hiring area. The position develops skills in customer experience, store and pharmacy operations, merchandising, loss prevention, inventory, financial performance, business planning, people management, and communications. It involves learning and applying company procedures and relevant laws and regulations, supporting team members, and working with Store Managers, District Managers, Pharmacy Managers, and other partners. The role requires a flexible schedule that may include extended days, evenings, and weekends, and willingness to accept a Store Manager assignment if offered. The current hourly pay range is $27.16–$48.56. The actual rate depends on factors including geography, skills and abilities, education, experience, and other relevant factors. The role remains open until filled. Walgreens states it is an equal opportunity employer, including disability and veterans, and will consider qualified applicants with arrest and conviction records.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept assignment into a Store Manager position if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.
PTCB certification.
Managerial experience with another employer as a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager, including people leadership, business management, and customer-facing experience.

Nice To Haves

Bachelor’s degree.
PTCB certification.

Responsibilities

Complete the accelerated Store Manager development program, required certifications, classroom learning, online training, on-the-job training, assigned rotations, and learning objectives.
Follow individual development plans and participate in development conversations with the Store Manager and District Manager; demonstrate readiness and proficiency to the Regional Vice President.
Pursue self-development, monitor personal performance, learn retail, pharmacy, and management practices, and implement compliance standard operating procedures across the front end and pharmacy.
Learn the store’s computer, technology, and software systems; obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification as required by the state.
Engage customers and patients, provide assistance, resolve complaints and questions, model customer-service practices, and support plans to improve service in the front end and pharmacy.
Shadow the Store Manager and gain proficiency supervising store operations and team members, including opening, closing, shift changes, and task delegation.
Supervise merchandising activities such as sets, resets, revisions, displays, promotional space, pricing, signage, advertising, and seasonal items.
Support asset protection and loss prevention programs; learn to use the electronic surveillance system and maintain price accuracy through reports and in-store audits.
Learn inventory trends and management; verify procedures for receiving, counting, ordering, pricing, and returning merchandise in the front end and pharmacy; supervise receiving, stocking, pricing, returns, and transfers.
Supervise assigned-location operations in compliance with applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products; support team-member safety and use the Security Operations Center effectively.
Comply with company policies and procedures, maintain respectful relationships with coworkers and business partners, and complete special assignments and other tasks as assigned.
Analyze store and pharmacy financial and performance data; develop action plans to increase sales, control costs, improve results, and reduce loss.
Review daily performance indicators and weekly operational metrics, and discuss action plans with the Store Manager and District Manager.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to analyze pharmacy performance indicators and enhance pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes, and learn to grow front-end and pharmacy business through initiatives, community outreach, and retail partnerships.
Learn Walgreens people-management practices and systems, including training, coaching, performance conversations, discipline, and performance improvement plans.
Support the Store Manager in building on team members’ strengths, skills, and abilities to improve engagement, solve problems, and adapt to store challenges.
Shadow the Store Manager and attend important communications; learn practices for giving and receiving feedback, soliciting input, answering questions, and maintaining open communication.
Assist the Store Manager and/or District Manager with planning and attending community events, and gain experience facilitating team discussions about operational and engagement metrics.