Reclectic Store Manager

Urban Outfitters•Nashville, TN

3d•$80,000 - $85,000•Onsite

About The Position

Reclectic is opening a new location at Opry Mills in Nashville, Tennessee, and is seeking a Store Manager. Store Managers are founding members of their roles and help shape the brand experience and operations while supporting the location’s potential. The role focuses on creating an engaging, inspiring, welcoming customer environment and developing a team culture built on excellence, creativity, collaboration, innovation, and trust. The Store Manager represents Reclectic locally, leads the store’s customer experience, team development, merchandising, presentation, and business operations, and works with store, leadership, and Home Office partners. The position oversees store processes, product flow, facilities, scheduling, payroll accuracy, safety, inventory accuracy, and compliance with company policies and local labor legislation. The role requires flexible availability, including nights, weekends, and holidays.

Requirements

Passion for the Reclectic brand and concept.
Entrepreneurial spirit.
At least 5 years of store leadership experience.
High-volume store experience, defined as $7M+ in volume, required.
Proven record of hiring and developing talent.
Strong understanding of the merchant process and its business impact.
Experience in coaching, counseling, and conflict resolution.
Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

Represent the Reclectic brand locally and emulate global URBN values.
Partner with the Leadership Team to balance engaging visuals with productive use of space.
Lead and support the team in improving store operations, merchandising, presentation, and the customer experience.
Cultivate a welcoming and inclusive environment for customers and employees.
Interpret and escalate customer feedback and team insights to improve the Reclectic experience and operations.
Network with local businesses and organizations to identify potential community collaborations.
Address business challenges with critical thinking and a solutions-based approach, collaborating with appropriate partners.
Promote inclusion, seek different perspectives, and apply inclusive practices to hiring.
Provide timely, specific employee feedback; support onboarding, equitable development, accountability, and engagement.
Inspire and empower teams through creativity, empathy, tailored communication, and recognition of individual strengths.
Assess business performance and product sell-through to identify successes and opportunities, and lead the team in making strategic business decisions.
Collaborate with key partners to execute store processes, prioritize shipment, and optimize product flow.
Maintain an organized, clean, and presentable store and escalate facilities or maintenance issues promptly.
Use effective scheduling practices and ensure payroll accuracy and compliance with local labor legislation.
Collaborate with key partners on daily operating procedures and assess scheduling and payroll accuracy and compliance.
Interpret Home Office direction to improve store structure, presentation, productivity, and sales; engage Home Office leadership to improve operations.
Uphold safety standards, inventory accuracy, product-loss reduction, and company policies and procedures.